2008 will be the year of Enterprise On-demand software and solutions.

Make a decision based on costs, end-user usability & simplicity, and the ability to configure or customize. If the end user can’t figure it out, good luck getting approval. You may get a lot of garbage data from the resistance of the users doing the input.

Zoho CRM On-Demand CRM Solution

If you’ve used Google Apps, or Etelos, you’ll find this very similar.

This application is a customizable, secure, complete, end-to-end CRM

The first 3 Users Free and the 4th user onwards costs $12 USD/month

Sales & Marketing
Zoho CRM brings together your Sales and Marketing teams by integrating sales with campaigns, lead generation, pipeline analysis, and sales forecasts a whole lot more. Learn More

Inventory Management
Zoho CRM empowers you complete the sales cycle by providing an integrated inventory management system.

Customer Support & Service
Zoho CRM employs Cases and Solutions to streamline your customer support management process while integrating the collected knowledge base with your sales team’s information.

CRM Reports and Dashboards
Track and visualize your sales pipeline; analyze sales and marketing trends and dynamically view key CRM matrices using Zoho CRM’s powerful reporting and dashboard capabilities.

CRM MS Outlook Plugin
Zoho CRM enhances your productivity by synchronizing Contacts, Tasks, Calendar, and emails between Zoho CRM and Outlook mail client.

All you only need to provide an email address and password to create an account. No long tedious form asking about all sorts of personal information. No need to speak to a sales agent like SFDC!

In my opinion, Salesforce.com is the best online CRM solution out there right now but it’s cheapest version costs $80/month for 5 users for the “Team Edition”.