Open source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings
Sunnyvale, CA — vtiger, a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM offerings, vtiger is a true open source solution, providing the benefits of the cloud while allowing clients to customize or extend their own unique versions. Clients will now have access to vtiger enterprise-class CRM capabilities in the cloud, instantly – without the expense of installing, configuring and maintaining hardware or software on their own.
“We needed an economical CRM hosting solution. With vtiger CRM On Demand, we set up our own version in just a few minutes and began using the solution right away,” said Robert Redding, Director of Redding Associates. “And with the vtiger cloud solution we can tap into the open source community for low-cost add-ons, extensions or services. This is of great help in controlling our costs.”
As a fully functional CRM system, with all the attributes clients have come to expect, vtiger’s value and credibility already have been confirmed in the marketplace by more than 1.5 million downloads. In creating the vtiger CRM On Demand offering, vtiger has raised the bar in six areas of benefit to clients:
- Cost: clients can save up to 60 percent in software licensing costs over other offerings
- Simplicity: there is no need to install, configure and maintain software or hardware; data is backed up, and the application is upgraded as a standard feature of the service
- Accessibility: all users receive instant and universal access to full functionality by using any standard browser, including those on mobile devices
- Control: clients can customize their own unique versions and retain direct access to their data
- Freedom: because clients can transfer at any time to in-house services or other providers, they completely avoid vendor lock-in
- Customization: Clients’ IT staff or consultants can enhance and add to the individual versions
“I switched my company’s CRM service to vtiger CRM On Demand after a poor experience with two other leading CRM cloud-based offerings,” said Gary Kulp, President of Aardvark Building Services, Inc. “The high level of customer service, combined with the power and flexibility of the vtiger system, make vtiger the only CRM solution I will use and recommend.”
“As a CRM consultancy for the last 22 years, we’ve seen just about every type of CRM system — many ending up costing far beyond original expectations of our customers and ourselves”, said Randy Tucker, President for TeamAutomation, a vtiger Partner. “With vtiger, we always seem to be able to achieve that ’over deliver’ milestone, and under the estimated costs. What a pleasure; quick subscription, quick setup, and quick to ROI paybacks for our clients.”
vtiger CRM On Demand is available at ondemand.vtiger.com for the low subscription price of $12 per user per month, with a free 30-day trial period. For clients with a large number of users or special requirements, vtiger also offers the option of providing the cloud-based solution on dedicated servers.
“With vtiger CRM On Demand, you don’t have to worry about hardware, software, installation, support, backups and upgrades — they’re all included,” said Sreenivas Kanumuru, Vice President of Business Development of vtiger. “Gone are the days of waiting for your CRM cloud-based provider to deliver the specific features necessary for your business. With vtiger’s CRM On Demand delivering to the vision of true open source in the cloud, you have complete choice – using it as is or making all the adjustments you want and if desired, even moving to a on-premise server later. This can positively change the way you do business.”
About vtiger CRM
vtiger CRM is a community-driven, fully open source customer relationship management software project. It enables businesses automate Sales, Marketing and Support operations. vtiger Add-ons and Marketplace extensions help clients extend its use. vtiger CRM, available in many languages, is used by clients around the world and is downloaded by more than one thousand clients each day; there have been more than 1.5 million downloads to date. vtiger’s purpose is to provide the best and most open CRM solution with the lowest total cost of ownership to small and medium enterprises. vtiger is a Private Limited Corporation based in Bangalore, India, with a strong global partner network.