Now Zoho’s Chatting Too

Just last week, Zoho CRM joined chatting when it added two new features to its existing customer relationship management offer: integrated IM and group chat. Both new features are to allow enhanced collaboration within Zoho CRM. This, along with its CRM+Mail integration means that CRM users need not leave their browser tab to accomplish all … Read more

Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears

Last week, Google introduced offline email with Gmail that’s IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability to “store and forward” email and work offline. Those 5 hour cross country flights or half hour waits at the coffee … Read more

InfoWorld Honors Zoho With 2009 Technology of the Year Award

PLEASANTON, Calif..– Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of the Year Awards. Selected by InfoWorld Test Center editors and reviewers, the annual awards identify the best and most innovative products on the IT landscape. Winners are drawn from all … Read more

CRM Help Desk Software Predictions for 2009

These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If you are looking to increase productivity without spending more money, these 5 topics will certainly be on your … Read more

Zoho Creator Takes On Role as Google App Engine IDE

Zoho Creator Deploys Apps to Google App Engine PLEASANTON, Calif.– Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator to be deployed on Google’s infrastructure. The move effectively makes Zoho Creator an integrated development environment for Google App Engine that lets users deploy their applications … Read more

Zoho Makes Cloud Data Accessible with Zoho CloudSQL

Business Data Stored in Zoho Available to Any Application through SQL; Zoho Reports Adds API and Support for Zoho CloudSQL PLEASANTON, Calif.–Zoho today announced Zoho CloudSQL, a middleware service that uses the familiar SQL (Structured Query Language) to connect business data stored in Zoho with traditional, on-premises applications as well as other SaaS offerings. Zoho … Read more

On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?

Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate and implement a CRM or ERP solution, whether it’s a start-up about to go IPO or a multi-billion dollar publicly traded company. … Read more

DolceGMail Firefox add-on integrates GMail and SugarCRM

Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use Firefox for your browser, GMail for your email, and SugarCRM, that pipe dream is now a reality. You can now track Gmail messages about specific … Read more

Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008

Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008 Total SaaS Revenue Will More than Double by 2012 Egham, UK — Worldwide software-as-a-service (SaaS) revenue in the enterprise application markets* is on pace to surpass $6.4 billion in 2008, a 27 per cent increase from 2007 revenue … Read more

Zoho Mail vs. My Ultimate Email System – Google Apps, Gmail IMAP, Outlook, and Blackberry

For me, the ultimate email system has to include 4 things: – be available anywhere by a browser – an off-line mode where I can work on my laptop in an airplane or areas with no Internet access – mobile support for my Blackberry Curve – the above 3 must be synchronized If I want … Read more