This Sunday is the SuperBowl. 25 years ago, Apple introduced the Macintosh. They broadcasted this 60 second commercial during the third quarter of Super Bowl XVIII, and was the only commercial shown by Apple. This year, a 30-second commercial during the game will cost an estimated $3 million or $100,000 a second! Would Apple pay … Read more
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version (ITIL V3) is compassed of the five core volumes: 1. Service Strategy 2. Service Design 3. Service Transition 4. Service Operation 5. Continual Service Improvement This is … Read more
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version (ITIL V3) is compassed of the five core volumes: 1. Service Strategy 2. Service Design 3. Service Transition 4. Service Operation 5. Continual Service Improvement This is … Read more
Inclusion on SourceForge Lets Nonprofits Easily Collaborate on Development for Leading Constituent Relationship Management and Fundraising Software MPower – which provides the most open, flexible, and powerful software for nonprofit constituent relationship management (CRM) and fundraising – today announced that its solution has been accepted by SourceForge.net, the world’s largest online repository of open source … Read more
Customer Interaction Solutions and Communications Solutions Awards Showcase Outstanding Product Innovation and Improved CRM Practices for Customers CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that the company received Technology Marketing Corporation (TMC)’s Communications Solutions 2007 Product of the Year Award and Customer Interaction Solutions 2008 … Read more
By David Nichols, www.itsmsolutions.com The full article can be found here. Ever-increasing business and technological complexity are driving successful IT organizations to search for methodologies to ensure that new or changed IT services meet the requirements of the business customers, and create value for the business by being designed, delivered and operated in an efficient … Read more
Key milestone highlights rapid community adoption of open source ERP solution; Developer release of major new v3 debuts power tools for power users xTuple, the leader in open source enterprise resource planning software, announced the free and open source PostBooks Edition of its xTuple ERP product recently passed the 100,000 download milestone on the SourceForge.net … Read more
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version (ITIL V3) is compassed of the five core volumes: 1. Service Strategy 2. Service Design 3. Service Transition 4. Service Operation 5. Continual Service Improvement This is … Read more
This is a full ITIL Foundation Exam Question Paper containing 40 mock questions that are directly related to the ITIL Foundation Exam syllabus. At the very end of these questions – you will find all the answers in a table. Remember, when practicing your free ITIL Foundation Test Exam you only have 60 minutes in … Read more
By David Nichols, www.itsmsolutions.com The full article can be found here. Question: Should you go with ITIL v2 or ITIL v3? Answer: It doesn’t matter. Some organizations have spent considerable time and money trying to improve delivery of IT services to their customers using ITIL, some are just getting started. The buzz around v3 probably … Read more