I'm going to get in trouble for writing this... Here's an idea. Don't lay-off your employees in favour of SaaS. Keep them and go Open Source and support their training costs. This isn't a … [Read more...]
Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service
Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS--Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in … [Read more...]
CRM in the Eye of Adversary Economic Climate
CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]
NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution
Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]
Helpstream Announces Winter 2009 Release
New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]
Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09
28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service … [Read more...]
Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback
New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research … [Read more...]
SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices
Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia CUPERTINO, Calif. - SugarCRM Inc., the world's … [Read more...]
IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals
ARMONK, NY - IBM and iEnterprises, are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship … [Read more...]
2009 Data Privacy Day
Today is Data Privacy Day. 29 countries including United States and Canada celebrate Data Privacy Day together. 2008 was the inaugural year This program was designed to raise awareness about … [Read more...]
