Does anyone have bad experiences with their Managed Service Provider? Here is an old joke, which I'll post since it's April Fool's Day: There once was a Managed Service Provider Salesman that … [Read more...]
Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service
Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS--Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in … [Read more...]
CRM in the Eye of Adversary Economic Climate
CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]
drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM
If you don't think social media and IM or on-line chat isn't important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every … [Read more...]
InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions
InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a … [Read more...]
LiveTime Ships New ITIL Service Desk Hardware Appliance
New IT Service Desk appliance available with Dual Quad Core processors from AMD, Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support, plus embedded MySQL Enterprise and … [Read more...]
Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes
United Planet implements Web 2.0 technologies as part of its Enterprise Portal to help businesses increase efficiency during the current economic climate London - United Planet … [Read more...]
Informatica Acquires Applimation
Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM) REDWOOD CITY, CA -- Informatica Corporation, the leading independent provider of data … [Read more...]
NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution
Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]
Helpstream Announces Winter 2009 Release
New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]
