The Recession is producing a cut-throat approach to sales. In the past, SaaS companies used to go after customers using a traditional hosted or shrink-wrapped software. Now SaaS is going after … [Read more...]
Salesforce.com Releases Service Cloud, the Next-Generation Solution for Customer Service
Salesforce.com releases Service Cloud, the next-generation solution for customer service Salesforce.com rolled out its next-generation solution for customer service. The Service Cloud is built on … [Read more...]
Salesforce. com – Great News in this Recession or Simply Arrogance?
Yesterday's Salesforce.com outage resulted in several readers emailing me the story from the San Jose Mercury News titled 'The Recession, the Cloud and Salesforce.com' *. The feelings were mixed. … [Read more...]
Zoho CRM Enterprise vs. Salesforce and Google Apps – What’s Next?
5 weeks has passed and the integration news of Salesforce and Google Apps has simmered down, so what can we expect in the next 6-12 months? Well, it's no secret Zoho is trying to steal customers … [Read more...]
Zoho CRM – Affordable Enterprise On-Demand CRM
2008 will be the year of Enterprise On-demand software and solutions. Make a decision based on costs, end-user usability & simplicity, and the ability to configure or customize. If the end user … [Read more...]
