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ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected

January 7, 2009 by CRM Helpdesk Software

New Report Reveals ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected Panorama Consulting Group Issues 2008 ERP Report DENVER -- Implementing an … [Read more...]

Filed Under: Enterprise Resource Planning, Press Releases Tagged With: 2008, amp, business, data, enterprise, Enterprise Resource Planning, ERP, implementation, in-house, information, management, market, online, Organizational Change, planning, process, sample, software, source, system, web

Zoho Creator Takes On Role as Google App Engine IDE

December 16, 2008 by CRM Helpdesk Software

Zoho Creator Deploys Apps to Google App Engine PLEASANTON, Calif.-- Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, amp, application, applications, apps, business, cloud, CRM, customer, customers, data, enterprise, ERP, google, information, integrated, news, open, process, product, sample, software, solution, support, Technology, web, zoho

iDashboards presents Olympic Results Tracking

August 12, 2008 by CRM Helpdesk Software

If you work in a Call Center or Service Desk, you know the importance of customer scorecards, detailed support metrics, and overall customer service efficiency. As well, you probably track and … [Read more...]

Filed Under: CRM, Enterprise Resource Planning, Featured Story, Help Desk Software, Technology Security Tagged With: 2008, amp, business, Business Intelligence, CRM, customer, Customer Service, data, enterprise, ERP, helpdesk, microsoft, sample, service, software, support, web

Salesforce.com Apps Now Available for the iPhone

July 14, 2008 by CRM Helpdesk Software

Salesforce.com's Award-winning Salesforce CRM Applications and Force.com Platform Now Available For iPhone SAN FRANCISCO -- Salesforce.com, the market and technology leader in Software-as-a-Service … [Read more...]

Filed Under: CRM, Press Releases Tagged With: 2008, amp, application, applications, apps, business, CRM, customer, customers, enterprise, ERP, free, information, management, market, mobile, news, on-demand, paas, partner, platform-as-a-service, Press Releases, process, product, releases, saas, Sales, salesforce, salesforce.com, sample, service, software, software-as-a-service, source, Technology

Free ITIL® V3 Foundation Certification – Sample Exam 3

June 30, 2008 by CRM Helpdesk Software

The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version … [Read more...]

Filed Under: IT Infrastructure Library Tagged With: 2007, 2008, 2009, amp, certification, CRM, data, ERP, exam, foundation, free, helpdesk, information, ITIL, latest, management, news, process, sample, service, software, Technology, v3, web

Free ITIL® V3 Foundation Certification – Sample Exam 2

June 20, 2008 by CRM Helpdesk Software

The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version … [Read more...]

Filed Under: IT Infrastructure Library Tagged With: 2007, 2008, 2009, amp, application, applications, business, certification, CRM, customer, ERP, exam, foundation, free, helpdesk, information, ITIL, latest, management, news, process, sample, service, software, system, systems, Technology, v3, web

Verticals onDemand Launches First Mobility-as-a-Service

June 10, 2008 by CRM Helpdesk Software

First, there was Software-as-a-Service (SaaS), then Salesforce.com coined the term Platform-as-a-Service (PaaS), and now we have Mobility-as-a-Service (MaaS). Note that Mobility-as-a-Service™ is … [Read more...]

Filed Under: CRM, Press Releases Tagged With: 2007, amp, application, applications, business, CRM, customer, customers, data, information, launches, maas, market, Marketing, microsoft, mobile, Mobility-as-a-Service, on-demand, ondemand, online, paas, platform-as-a-service, product, saas, Sales, salesforce, salesforce.com, sample, service, software, software-as-a-service, solution, solutions, support, system, Technology

xTuple ERP (formerly OpenMFG) Exceeds 100,000 Downloads

May 31, 2008 by CRM Helpdesk Software

Key milestone highlights rapid community adoption of open source ERP solution; Developer release of major new v3 debuts power tools for power users xTuple, the leader in open source enterprise … [Read more...]

Filed Under: Enterprise Resource Planning, Press Releases Tagged With: amp, application, applications, business, commercial, CRM, customer, customers, data, enterprise, Enterprise Resource Planning, ERP, free, information, open, partner, planning, process, product, Sales, sample, software, solution, source, support, v3, web, xtuple

Free ITIL® V3 Foundation Certification – Sample Exam 1

May 9, 2008 by CRM Helpdesk Software

The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version … [Read more...]

Filed Under: IT Infrastructure Library Tagged With: 2007, 2008, 2009, amp, budget, business, certification, CRM, customer, ERP, exam, foundation, free, helpdesk, information, ITIL, latest, management, news, process, relationship, sample, service, software, support, Technology, v3, web

Free ITIL® Foundation Exam Questions

May 4, 2008 by CRM Helpdesk Software

This is a full ITIL Foundation Exam Question Paper containing 40 mock questions that are directly related to the ITIL Foundation Exam syllabus. At the very end of these questions - you will find … [Read more...]

Filed Under: IT Infrastructure Library Tagged With: 2008, 2009, amp, certification, CRM, ERP, exam, foundation, free, helpdesk, information, IT Infrastructure Library, ITIL, management, news, sample, software, Technology, v3, web

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