CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]
Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09
28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service … [Read more...]
Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback
New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research … [Read more...]
Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says … [Read more...]
Conjungo – Helping IT buyers Understand ERP, CRM, and VoIP
Conjungo, the UK’s largest independent technology information resource and search engine of technology providers, has launched three new “Go Understand” websites to help small business users … [Read more...]
SugarCRM Announces Keynotes and Sponsors for SugarCon 2009
IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.-- SugarCRM, the world's leading provider of commercial open … [Read more...]
Confirmit Partners With Magnetic North to Deliver Software-as-a-Service Telephony
Confirmit Partners With Magnetic North to Deliver Software-as-a-Service Telephony New York, NY and Oslo, Norway –Confirmit has partnered with Magnetic North to deliver a hosted telephony platform … [Read more...]
Top Marks for KXEN in Data Mining Software 2009 Tests
Top Marks for KXEN in Data Mining Software 2009 Tests KXEN's Analytic Framework automated data mining solution performs at 'unsurpassed speed' even when handling large volumes of data according to … [Read more...]
Forecast SAAS Growth Makes Governance More Important
Nearly 90 percent of organizations surveyed expect to maintain or grow their usage of software as a service (SaaS), citing cost-effectiveness and ease/speed of deployment as primary reasons for … [Read more...]
Top 30 Countries for Offshore Services in 2008
India and China Remain Undisputed Leaders but Dynamic Market Sees Credible Alternatives in All Regions Determining the country or countries that are best placed to host offshore IT operations is a … [Read more...]
