The Recession is producing a cut-throat approach to sales. In the past, SaaS companies used to go after customers using a traditional hosted or shrink-wrapped software. Now SaaS is going after … [Read more...]
Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand
Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand REDMOND, Wash.--Avidian Technologies today announced … [Read more...]
Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says … [Read more...]
Salesforce.com Releases Service Cloud, the Next-Generation Solution for Customer Service
Salesforce.com releases Service Cloud, the next-generation solution for customer service Salesforce.com rolled out its next-generation solution for customer service. The Service Cloud is built on … [Read more...]
nGenera Achieves Third Quarter Growth with Talisma CIM Products
You may remember Talisma Corp. making headlines last month when it was officially sold to nGenera Corp. for an undisclosed amount. Before the purchase, NGenera acquired five companies in the previous … [Read more...]
SplendidCRM Software Releases Enterprise 3.0 with a New Workflow Engine
RALEIGH, N.C. -- SplendidCRM Software, Inc., a pioneering provider of Microsoft-centric Customer Relationship Management (CRM) solutions for open-source use, today announced the launch of Version 3.0 … [Read more...]
Talisma CRM Business Acquired by Campus Management Corp.
Campus Management to integrate and expand leading Customer Relationship Management software platform BOCA RATON, Fla. - Campus Management Corp. and nGenera Corporation jointly announced today that … [Read more...]
CRMTrak Releases Online Support Tickets to Enhance CRM Service Capabilities
CRMTrak Releases Online Support Tickets to Enhance CRM Service Capabilities CANTON, MICHIGAN - CRMTrak (www.crmtrak.com), a fast growing Software-as-a-Service (SaaS) online CRM solution, today … [Read more...]
Webroot Releases Web Security SaaS to Protect from Increasing Web-based Malware Threats
As we become more dependent on our browser from SAAS and cloud computing, the importance of of anti-spyware and malware threats cannot be more emphasized. Several years ago, I used Webroot's … [Read more...]
Customer Data Integration Between Open Source SugarCRM Package and 3rd-party Applications
One of my more interesting and frustrating projects for a software company involved integrating and customizing multiple databases, including their CRM, Call Center for support, and bug/defect … [Read more...]