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Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service

February 20, 2009 by CRM Helpdesk Software

Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS--Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in … [Read more...]

Filed Under: Press Releases Tagged With: 2009, application, applications, business, commercial, contact center, CRM, CRM Implementation, customer, Customer Relationship Management, Customer Service, customers, implementation, information, integrated, integration, management, market, Marketing, Marketing Automation, offers, on-demand, open, partner, process, product, relationship, Sales, Sales Force Automation, Security, service, software, solution, solutions, source, sugarcrm, support, system

drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM

February 18, 2009 by Jimson Lee

If you don't think social media and IM or on-line chat isn't important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation, Customer Service, Enterprise On-Demand, Marketing Cloud Tagged With: amp, contact center, CRM, customer, Customer Relationship Management, Customer Service, customers, exam, foundation, Hosted CRM, information, management, market, Marketing, online, product, relationship, Sales, self-service, service, solution, solutions, support, Technology, trends, web

NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

February 11, 2009 by CRM Helpdesk Software

Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, amp, application, applications, business, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, exam, free, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, open, planning, process, product, relationship, saas, sap, service, software, solution, solutions, source, support, system, Technology

Helpstream Announces Winter 2009 Release

February 10, 2009 by CRM Helpdesk Software

New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]

Filed Under: Press Releases Tagged With: 2009, announces, application, applications, articles, budget, business, CRM, customer, Customer Relationship Management, Customer Service, customers, enterprise, ERP, free, google, information, integrated, integration, management, market, Marketing, Marketing Automation, offers, oracle, partner, process, product, relationship, saas, Sales, salesforce, salesforce.com, self-service, service, software, solution, solutions, source, support, system, systems, ticket, web

Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09

February 10, 2009 by CRM Helpdesk Software

28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service … [Read more...]

Filed Under: Press Releases Tagged With: 2008, application, applications, business, cloud, CRM, customer, Customer Service, customers, data, enterprise, ERP, google, information, market, Marketing, news, on-demand, paas, partner, product, relationship, Research, saas, Sales, salesforce, salesforce.com, Security, service, software, solution, source, support, system, systems

Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback

February 4, 2009 by CRM Helpdesk Software

New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research … [Read more...]

Filed Under: Press Releases Tagged With: announces, application, applications, business, customer, customers, data, information, integration, launches, management, market, Marketing, mobile, on-demand, online, partner, process, product, relationship, Research, saas, sap, service, software, solution, solutions, source, system, systems, web

SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices

February 3, 2009 by CRM Helpdesk Software

Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia CUPERTINO, Calif. - SugarCRM Inc., the world's … [Read more...]

Filed Under: Press Releases Tagged With: announces, application, applications, business, Business Intelligence, certification, cloud, commercial, CRM, CRM Implementation, CRM Success, customer, Customer Relationship Management, customers, enterprise, ERP, free, implementation, information, management, online, open, partner, process, product, relationship, service, software, solution, solutions, source, sugarcrm, system, Technology

IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals

February 1, 2009 by CRM Helpdesk Software

ARMONK, NY - IBM and iEnterprises, are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship … [Read more...]

Filed Under: Press Releases Tagged With: application, business, cloud, CRM, customer, Customer Relationship Management, customers, enterprise, ERP, Hosted CRM, implementation, in-house, information, integrated, integration, latest, management, mobile, offers, partner, product, relationship, saas, Sales, Security, service, software, solution, solutions, source, support, system, systems, Technology, web

Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand

January 27, 2009 by CRM Helpdesk Software

Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand REDMOND, Wash.--Avidian Technologies today announced … [Read more...]

Filed Under: Press Releases Tagged With: amp, application, applications, business, CRM, customer, Customer Relationship Management, customers, data, enterprise, ERP, exam, Hosted CRM, implementation, information, latest, management, market, microsoft, mobile, ondemand, product, relationship, releases, saas, Sales, service, software, solution, solutions, system

FrontRange Launches HEAT Service & Support 9.0

January 20, 2009 by CRM Helpdesk Software

FrontRange Launches HEAT® Service & Support™ 9.0 to Help Organizations Increase IT Effectiveness in Challenging Economic Times PLEASANTON, Calif. - FrontRange Solutions, a leading developer of IT … [Read more...]

Filed Under: Press Releases Tagged With: business, customer, Customer Service, customers, data, enterprise, ERP, google, Help Desk Software, information, integration, latest, launches, management, market, Marketing, microsoft, open, process, product, relationship, Sales, service, software, solution, solutions, source, support, system, systems, Technology, ticket, web

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