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CRM in the Eye of Adversary Economic Climate

February 19, 2009 by Vera Lang

CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]

Filed Under: CRM Planning & Implemenation, Customer Service, Marketing Cloud Tagged With: 2008, amp, application, applications, business, CRM, CRM Systems, customer, Customer Service, customers, data, exam, helpdesk, information, integration, management, market, offers, online, planning, process, product, Research, saas, Sales, self-service, service, software, solution, solutions, source, support, system, systems, web

InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions

February 17, 2009 by CRM Helpdesk Software

InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: 2009, application, certification, enterprise, ERP, exam, foundation, implementation, information, IT Infrastructure Library, ITIL, ITSM, management, market, Marketing, offers, on-demand, planning, process, product, saas, Sales, service, software, solution, solutions, support, web

NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

February 11, 2009 by CRM Helpdesk Software

Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, amp, application, applications, business, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, exam, free, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, open, planning, process, product, relationship, saas, sap, service, software, solution, solutions, source, support, system, Technology

ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected

January 7, 2009 by CRM Helpdesk Software

New Report Reveals ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected Panorama Consulting Group Issues 2008 ERP Report DENVER -- Implementing an … [Read more...]

Filed Under: Enterprise Resource Planning, Press Releases Tagged With: 2008, amp, business, data, enterprise, Enterprise Resource Planning, ERP, implementation, in-house, information, management, market, online, Organizational Change, planning, process, sample, software, source, system, web

Forecast SAAS Growth Makes Governance More Important

December 22, 2008 by CRM Helpdesk Software

Nearly 90 percent of organizations surveyed expect to maintain or grow their usage of software as a service (SaaS), citing cost-effectiveness and ease/speed of deployment as primary reasons for … [Read more...]

Filed Under: Enterprise On-Demand, Press Releases Tagged With: 2008, 2009, application, budget, enterprise, ERP, implementation, information, planning, process, product, Research, saas, SAAS governance, SAAS growth forecast, service, software, solution, solutions, support, Technology

Enterprise Software Growth Forecast at 7% for 2009

December 19, 2008 by CRM Helpdesk Software

The fourth quarter of 2008 will mark the first of several challenging quarters for the enterprise software markets, according to Gartner. A combination of economic, technical and regional forces has … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, 2009, 2009 CRM, application, applications, business, CRM, customer, Customer Relationship Management, data, data management, enterprise, Enterprise Resource Planning, Enterprise Software, ERP, in-house, information, integration, management, market, open, Open Source, partner, planning, process, product, relationship, Research, Sales, service, software, solution, solutions, source, supply chain, system, systems, Technology, web

Growing Companies Realize 100% to 300% Profit Increase Year over Year Using NetSuite

December 14, 2008 by CRM Helpdesk Software

Growing Companies Realize 100% to 300% Profit Increase Year over Year Using NetSuite's Unmatched Single Application for Ecommerce SAN MATEO, Calif - NetSuite Inc., a leading vendor of on-demand, … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, amp, application, business, CRM, customer, Customer Relationship Management, Customer Service, customers, enterprise, Enterprise Resource Planning, ERP, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, online, partner, planning, process, product, relationship, saas, Sales, self-service, service, software, solution, solutions, source, support, system, systems, web

Zoho Makes Cloud Data Accessible with Zoho CloudSQL

December 3, 2008 by CRM Helpdesk Software

Business Data Stored in Zoho Available to Any Application through SQL; Zoho Reports Adds API and Support for Zoho CloudSQL PLEASANTON, Calif.--Zoho today announced Zoho CloudSQL, a middleware … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, analytics, application, applications, business, Business Intelligence, cloud, CRM, customer, customers, data, enterprise, ERP, google, information, market, Marketing, microsoft, online, open, oracle, planning, process, product, saas, service, software, support, Technology, web, zoho

Epicor Expands Global Footprint for IT Service Management

November 11, 2008 by CRM Helpdesk Software

Epicor ITSM to Offer Support for 14 Languages and Greater Business Integration Through Advanced Extensibility IRVINE, Calif. -- Epicor Software Corporation, a leading provider of enterprise … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: 2007, application, applications, business, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, implementation, information, integrated, integration, ITIL, ITSM, latest, management, market, Marketing, microsoft, offers, planning, process, product, relationship, self-service, service, software, solution, solutions, source, supply chain, support, Technology, web

Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008

October 24, 2008 by CRM Helpdesk Software

Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008 Total SaaS Revenue Will More than Double by 2012 Egham, UK -- Worldwide … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, application, applications, apps, budget, business, CRM, customer, Customer Relationship Management, Customer Service, data, data management, enterprise, Enterprise Resource Planning, ERP, exam, free, google, information, integration, management, market, Marketing, Marketing Automation, microsoft, on-demand, outsourcing, partner, planning, product, relationship, Research, saas, Sales, Security, service, software, software-as-a-service, solution, solutions, source, supply chain, support, Technology, trends, web, zoho

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