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Comedy – The Quest for the Perfect ERP Solution

February 26, 2009 by CRM Helpdesk Software

K3 Business Technology Group launched an exclusive new series entitled The Factory. The gripping mini-series is based on a not so typical bosses journey of implementing a SYSPRO ERP system. K3 … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise Resource Planning Tagged With: application, business, ERP, launches, market, Marketing, online, process, solution, system, Technology, web

Business Card Scanning Service – and More

February 22, 2009 by Jimson Lee

I own one of the first card scanners made by CardScan. I guess I'm a visual person where I like the contact info from a business card, but it is the logo that triggers my memory to the company and … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation Tagged With: 2009, business, cheap, cloud, data, free, latest, mobile, offers, online, Sales, service, system

CRM in the Eye of Adversary Economic Climate

February 19, 2009 by Vera Lang

CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]

Filed Under: CRM Planning & Implemenation, Customer Service, Marketing Cloud Tagged With: 2008, amp, application, applications, business, CRM, CRM Systems, customer, Customer Service, customers, data, exam, helpdesk, information, integration, management, market, offers, online, planning, process, product, Research, saas, Sales, self-service, service, software, solution, solutions, source, support, system, systems, web

drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM

February 18, 2009 by Jimson Lee

If you don't think social media and IM or on-line chat isn't important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation, Customer Service, Enterprise On-Demand, Marketing Cloud Tagged With: amp, contact center, CRM, customer, Customer Relationship Management, Customer Service, customers, exam, foundation, Hosted CRM, information, management, market, Marketing, online, product, relationship, Sales, self-service, service, solution, solutions, support, Technology, trends, web

Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback

February 4, 2009 by CRM Helpdesk Software

New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research … [Read more...]

Filed Under: Press Releases Tagged With: announces, application, applications, business, customer, customers, data, information, integration, launches, management, market, Marketing, mobile, on-demand, online, partner, process, product, relationship, Research, saas, sap, service, software, solution, solutions, source, system, systems, web

SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices

February 3, 2009 by CRM Helpdesk Software

Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia CUPERTINO, Calif. - SugarCRM Inc., the world's … [Read more...]

Filed Under: Press Releases Tagged With: announces, application, applications, business, Business Intelligence, certification, cloud, commercial, CRM, CRM Implementation, CRM Success, customer, Customer Relationship Management, customers, enterprise, ERP, free, implementation, information, management, online, open, partner, process, product, relationship, service, software, solution, solutions, source, sugarcrm, system, Technology

Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears

February 2, 2009 by Jimson Lee

Last week, Google introduced offline email with Gmail that's IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability … [Read more...]

Filed Under: Enterprise On-Demand, Technology Security Tagged With: 2009, apps, CRM, data, enterprise, ERP, gmail, google, helpdesk, information, microsoft, online, Security, software, system, web, zoho

InfoWorld Honors Zoho With 2009 Technology of the Year Award

January 29, 2009 by CRM Helpdesk Software

PLEASANTON, Calif..-- Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of the Year … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, 2009, application, applications, business, CRM, customer, customers, enterprise, ERP, free, google, information, microsoft, news, online, process, product, saas, software, Technology, zoho

2009 Data Privacy Day

January 28, 2009 by Jimson Lee

Today is Data Privacy Day. 29 countries including United States and Canada celebrate Data Privacy Day together. 2008 was the inaugural year This program was designed to raise awareness about … [Read more...]

Filed Under: Technology Security Tagged With: 2008, 2009, data, google, information, microsoft, online, sap, source

2009 Predictions – SAP And SaaS Will Take On Recession

January 20, 2009 by CRM Helpdesk Software

SAP and SaaS will remain strong areas of employment in 2009, according to The IT Job Board (www.theitjobboard.co.uk), the biggest IT jobs site in the UK. Alex Farrell, managing director of The IT … [Read more...]

Filed Under: Press Releases Tagged With: 2009, application, cloud, information, mobile, offers, online, saas, sap, Security, service, software, software-as-a-service, support, system, systems, web

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