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Business Card Scanning Service – and More

February 22, 2009 by Jimson Lee

I own one of the first card scanners made by CardScan. I guess I'm a visual person where I like the contact info from a business card, but it is the logo that triggers my memory to the company and … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation Tagged With: 2009, business, cheap, cloud, data, free, latest, mobile, offers, online, Sales, service, system

Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback

February 4, 2009 by CRM Helpdesk Software

New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research … [Read more...]

Filed Under: Press Releases Tagged With: announces, application, applications, business, customer, customers, data, information, integration, launches, management, market, Marketing, mobile, on-demand, online, partner, process, product, relationship, Research, saas, sap, service, software, solution, solutions, source, system, systems, web

IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals

February 1, 2009 by CRM Helpdesk Software

ARMONK, NY - IBM and iEnterprises, are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship … [Read more...]

Filed Under: Press Releases Tagged With: application, business, cloud, CRM, customer, Customer Relationship Management, customers, enterprise, ERP, Hosted CRM, implementation, in-house, information, integrated, integration, latest, management, mobile, offers, partner, product, relationship, saas, Sales, Security, service, software, solution, solutions, source, support, system, systems, Technology, web

Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand

January 27, 2009 by CRM Helpdesk Software

Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand REDMOND, Wash.--Avidian Technologies today announced … [Read more...]

Filed Under: Press Releases Tagged With: amp, application, applications, business, CRM, customer, Customer Relationship Management, customers, data, enterprise, ERP, exam, Hosted CRM, implementation, information, latest, management, market, microsoft, mobile, ondemand, product, relationship, releases, saas, Sales, service, software, solution, solutions, system

2009 Predictions – SAP And SaaS Will Take On Recession

January 20, 2009 by CRM Helpdesk Software

SAP and SaaS will remain strong areas of employment in 2009, according to The IT Job Board (www.theitjobboard.co.uk), the biggest IT jobs site in the UK. Alex Farrell, managing director of The IT … [Read more...]

Filed Under: Press Releases Tagged With: 2009, application, cloud, information, mobile, offers, online, saas, sap, Security, service, software, software-as-a-service, support, system, systems, web

Ebridge Software Eportal Now Compatible with Blackberry Storm, Blackberry Bold and Apple Iphone

January 12, 2009 by CRM Helpdesk Software

eBridge’s web-based business transaction management software (ePortal) is now compatible with the Blackberry Storm, Bold and Apple’s iPhone. BURLINGTON, Ontario – eBRIDGE Software, the leader in … [Read more...]

Filed Under: Press Releases Tagged With: application, applications, business, CRM, customer, customers, data, enterprise, ERP, information, integration, latest, management, market, Marketing, mobile, partner, process, saas, service, software, software-as-a-service, solution, solutions, support, system, Technology, web

InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution

January 8, 2009 by CRM Helpdesk Software

InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – … [Read more...]

Filed Under: Press Releases Tagged With: announces, application, applications, business, customer, customers, enterprise, ERP, foundation, implementation, information, integrated, IT Infrastructure Library, ITIL, ITSM, latest, management, market, Marketing, mobile, offers, on-demand, online, process, product, saas, Sales, service, software, software-as-a-service, solution, solutions, source, support, system, systems, web

CRM Help Desk Software Predictions for 2009

January 1, 2009 by Jimson Lee

These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise Resource Planning, Research & Case Studies, Technology Security Tagged With: 2009, application, applications, apps, budget, business, cheap, cloud, CRM, customer, customers, data, free, google, Help Desk Software, helpdesk, implementation, integration, latest, market, microsoft, mobile, news, online, product, saas, Security, service, software, solution, solutions, source, support, web, zoho

5 New Year Resolutions to Get Your Call Centre Fit for 2009

December 23, 2008 by Jimson Lee

The New Year is around the corner, and you know what that means: Top 10 lists, and top 10 lists for resolutions. With the current state of the economy, Call centers and customer service are really … [Read more...]

Filed Under: Customer Service, Featured Story, Press Releases Tagged With: 2009, application, budget, business, CRM, customer, Customer Service, customers, free, mobile, process, product, Security, self-service, service, software, solution, solutions, support, system, systems, Technology

Financial Advisors Simplify and Increase Production with smarshCRM

November 20, 2008 by CRM Helpdesk Software

Archiving & Compliance Leader Smarsh Integrates CRM Into Suite of Compliance-Based Services PORTLAND, Ore.--Smarsh®, a leading managed service provider of innovative, secure and reliable archiving … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, amp, application, budget, business, CRM, customer, Customer Relationship Management, customers, data, data management, exam, information, integration, management, market, Marketing, mobile, offers, open, process, product, relationship, Research, saas, Sales, sap, Security, service, software, software-as-a-service, solution, solutions, source, support, system, web

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