Confirms Global Best Practices for Service Desk Support LONDON –– LANDesk Software, global leader in PC lifecycle management, endpoint protection and IT service management, today announced its … [Read more...]
InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions
InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a … [Read more...]
LiveTime Ships New ITIL Service Desk Hardware Appliance
New IT Service Desk appliance available with Dual Quad Core processors from AMD, Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support, plus embedded MySQL Enterprise and … [Read more...]
LiveTime updates ITIL® Service Management Software with Technician Scheduling and Multi-Item Requests
LiveTime 5.5 also introduces KPI reporting, context sensitive quick calls, team based separation and localizations for Chinese, Spanish and Romanian. Newport Beach, CA - LiveTime Software, a … [Read more...]
InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution
InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – … [Read more...]
PODCAST – Shadan Malik of iDashboards
If you think data visualization is only for CRM or Support desk live metrics, think again. In the real world, and in the ITIL world, you need Business intelligence and Performance Management to … [Read more...]
Epicor Expands Global Footprint for IT Service Management
Epicor ITSM to Offer Support for 14 Languages and Greater Business Integration Through Advanced Extensibility IRVINE, Calif. -- Epicor Software Corporation, a leading provider of enterprise … [Read more...]
FrontRange Solutions Launches Next-Generation IT Service Management Solution
ITSM Version 6.1 Helps Organizations Accelerate ITIL® Adoption And Meet Governance and Compliance Challenges; Supports Microsoft .NET 3.0 and WPF PLEASANTON, Calif.--FrontRange Solutions today … [Read more...]
Free ITIL® V3 Foundation Certification – Sample Exam 3
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version … [Read more...]
Free ITIL® V3 Foundation Certification – Sample Exam 2
The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management. The latest version … [Read more...]
