InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a … [Read more...]
InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution
InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – … [Read more...]
SDLC Process or ITIL®? Wrong question
By David Nichols, www.itsmsolutions.com The full article can be found here. Ever-increasing business and technological complexity are driving successful IT organizations to search for … [Read more...]
Free ITIL® Foundation Exam Questions
This is a full ITIL Foundation Exam Question Paper containing 40 mock questions that are directly related to the ITIL Foundation Exam syllabus. At the very end of these questions - you will find … [Read more...]
ITIL® Service Outage Analysis (SOA) in 7 Steps
By Hank Marquis, www.itsmsolutions.com The full article can be found here. The IT Infrastructure Library (ITIL) refers to Service or Systems Outage Analysis (SOA) as a method to improve … [Read more...]
Governing ITIL® with CobiT
By David Nichols, www.itsmsolutions.com The full article can be found here. ITIL is clear that it does not stand alone, and in fact, you cannot "do ITIL" without some form of governance. But … [Read more...]
ITIL® in 30 Executive Webinar – What’s New in ITIL Version 3?
Complimentary Webinar on Wednesday, April 16 at 12:00 p.m. ET Bedford, MA, April 14, 2008 -- ITIL® Version 3 has IT executives and professionals wondering what's new and whether they should … [Read more...]
ITIL® & Service Oriented Architecture
By David Nichols, www.itsmsolutions.com The full article can be found here. We hear a lot of buzz these days in software circles about Service Oriented Architecture (SOA). Software architects … [Read more...]
ITIL® Can Help Companies Improve Storage Processes
ITIL Can Help Companies Improve Storage ProcessesBy Ann All Lots of folks seem to have high expectations for the newly updated version of the IT Infrastructure Library (ITIL). In an interview … [Read more...]
What can ITIL® Foundation Certification do for you?
What can ITIL Foundation Certification do for you?By Lalit Wason Join the one of the fastest growing communities of IT professionals around the globe by obtaining your ITIL Foundation Certificate … [Read more...]
