Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS--Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in … [Read more...]
CRM in the Eye of Adversary Economic Climate
CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]
Informatica Acquires Applimation
Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM) REDWOOD CITY, CA -- Informatica Corporation, the leading independent provider of data … [Read more...]
Helpstream Announces Winter 2009 Release
New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]
Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback
New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research … [Read more...]
IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals
ARMONK, NY - IBM and iEnterprises, are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship … [Read more...]
FrontRange Launches HEAT Service & Support 9.0
FrontRange Launches HEAT® Service & Support™ 9.0 to Help Organizations Increase IT Effectiveness in Challenging Economic Times PLEASANTON, Calif. - FrontRange Solutions, a leading developer of IT … [Read more...]
Conjungo – Helping IT buyers Understand ERP, CRM, and VoIP
Conjungo, the UK’s largest independent technology information resource and search engine of technology providers, has launched three new “Go Understand” websites to help small business users … [Read more...]
SmartTurn Lowers Entry Barrier for Enterprise-class Warehouse and Inventory Management Software
Runaway success of company's SaaS WMS and financial growth spur expansion into new San Francisco headquarters SAN FRANCISCO -- 2008 marked a major milestone for SmartTurn as the leading On-Demand … [Read more...]
LiveTime updates ITIL® Service Management Software with Technician Scheduling and Multi-Item Requests
LiveTime 5.5 also introduces KPI reporting, context sensitive quick calls, team based separation and localizations for Chinese, Spanish and Romanian. Newport Beach, CA - LiveTime Software, a … [Read more...]