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ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected

January 7, 2009 by CRM Helpdesk Software

New Report Reveals ERP Software Implementations Take Longer, Cost More and Result in Less Satisfaction Than Expected Panorama Consulting Group Issues 2008 ERP Report DENVER -- Implementing an … [Read more...]

Filed Under: Enterprise Resource Planning, Press Releases Tagged With: 2008, amp, business, data, enterprise, Enterprise Resource Planning, ERP, implementation, in-house, information, management, market, online, Organizational Change, planning, process, sample, software, source, system, web

CRM Help Desk Software Predictions for 2009

January 1, 2009 by Jimson Lee

These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise Resource Planning, Research & Case Studies, Technology Security Tagged With: 2009, application, applications, apps, budget, business, cheap, cloud, CRM, customer, customers, data, free, google, Help Desk Software, helpdesk, implementation, integration, latest, market, microsoft, mobile, news, online, product, saas, Security, service, software, solution, solutions, source, support, web, zoho

Forecast SAAS Growth Makes Governance More Important

December 22, 2008 by CRM Helpdesk Software

Nearly 90 percent of organizations surveyed expect to maintain or grow their usage of software as a service (SaaS), citing cost-effectiveness and ease/speed of deployment as primary reasons for … [Read more...]

Filed Under: Enterprise On-Demand, Press Releases Tagged With: 2008, 2009, application, budget, enterprise, ERP, implementation, information, planning, process, product, Research, saas, SAAS governance, SAAS growth forecast, service, software, solution, solutions, support, Technology

Top 10 Cloud Computing Predictions for 2009

December 19, 2008 by CRM Helpdesk Software

SAN MATEO, Calif., -- As the year draws to a close, many companies are left wondering what next year will bring for this year's hottest technology trend -- cloud computing. To answer these questions, … [Read more...]

Filed Under: Enterprise On-Demand, Press Releases Tagged With: 2008, 2009, application, applications, apps, business, Business Intelligence, cloud, CRM, customer, customers, data, enterprise, ERP, foundation, google, implementation, market, Marketing, microsoft, on-demand, open, oracle, outsourcing, paas, partner, process, product, saas, Sales, salesforce, salesforce.com, sap, Security, service, software, software-as-a-service, solution, solutions, support, Technology, trends

Growing Companies Realize 100% to 300% Profit Increase Year over Year Using NetSuite

December 14, 2008 by CRM Helpdesk Software

Growing Companies Realize 100% to 300% Profit Increase Year over Year Using NetSuite's Unmatched Single Application for Ecommerce SAN MATEO, Calif - NetSuite Inc., a leading vendor of on-demand, … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, amp, application, business, CRM, customer, Customer Relationship Management, Customer Service, customers, enterprise, Enterprise Resource Planning, ERP, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, online, partner, planning, process, product, relationship, saas, Sales, self-service, service, software, solution, solutions, source, support, system, systems, web

On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?

November 30, 2008 by Jimson Lee

Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation, Enterprise On-Demand, Enterprise Resource Planning, Technology Security Tagged With: apps, cheap, commercial, CRM, customer, customers, data, enterprise, ERP, free, gmail, google, helpdesk, implementation, in-house, management, market, Marketing, maximizer, netsuite, on-demand, open, partner, saas, Sales, salesforce, salesforce.com, sap, software, solution, source, splendidcrm, sugarcrm, system, zoho

Bright House Networks and Broadcore Choose Sugar Enterprise On-Site

November 13, 2008 by CRM Helpdesk Software

Communications Providers Rely on SugarCRM for Ease of Customization, Integration and Quick Payback CUPERTINO, Calif. -- SugarCRM, the world’s leading provider of commercial open source customer … [Read more...]

Filed Under: Press Releases Tagged With: amp, application, applications, business, commercial, CRM, customer, Customer Relationship Management, Customer Service, customers, data, enterprise, ERP, free, implementation, information, integration, management, market, Marketing, offers, on-demand, open, partner, process, product, relationship, Sales, salesforce, salesforce.com, Security, service, siebel, software, solution, solutions, source, sugarcrm, support, system, systems

Webroot Releases Web Security SaaS to Protect from Increasing Web-based Malware Threats

November 12, 2008 by Jimson Lee

As we become more dependent on our browser from SAAS and cloud computing, the importance of of anti-spyware and malware threats cannot be more emphasized. Several years ago, I used Webroot's … [Read more...]

Filed Under: Enterprise On-Demand, Technology Security Tagged With: application, applications, budget, business, cloud, customer, customers, data, enterprise, ERP, implementation, information, integration, latest, management, market, mobile, online, product, releases, Research, saas, Security, service, software, solution, solutions, support, Technology, web

Epicor Expands Global Footprint for IT Service Management

November 11, 2008 by CRM Helpdesk Software

Epicor ITSM to Offer Support for 14 Languages and Greater Business Integration Through Advanced Extensibility IRVINE, Calif. -- Epicor Software Corporation, a leading provider of enterprise … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: 2007, application, applications, business, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, implementation, information, integrated, integration, ITIL, ITSM, latest, management, market, Marketing, microsoft, offers, planning, process, product, relationship, self-service, service, software, solution, solutions, source, supply chain, support, Technology, web

Worldwide CRM Software Market to Grow to $13.3b in 2012

November 3, 2008 by CRM Helpdesk Software

Strong CRM Growth Predicted The worldwide customer relationship management (CRM) software market is poised for healthy growth through 2012 when revenue is forecast to reach $13.3 billion. Revenue … [Read more...]

Filed Under: Press Releases, Research & Case Studies Tagged With: 2007, 2008, analytics, application, applications, business, CRM, CRM Implementation, CRM market growth forecast, CRM software industry trend, customer, Customer Relationship Management, implementation, management, market, relationship, Research, saas, service, software, solution, solutions, trends

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