CRM fistfights aren’t the only applications in the cloud vying for your money and loyalty. There’s email, too. Email providers are constantly finding new ways to improve the user experience. Yahoo … [Read more...]
Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears
Last week, Google introduced offline email with Gmail that's IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability … [Read more...]
Google Apps Premier Edition Allows Better Password Control
This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to … [Read more...]
Salesforce .com Outage – Cloud Computing becomes Black Clouds
Almost a million subscribers were "literally in the dark" today between 12:40pm - 1:25pm, according the system wide outage reported on http://trust.salesforce.com/trust/status/. No details were … [Read more...]
Genentech chooses Google Apps over Microsoft
"It's ludicrous that cloud computing is taking over the world," Ellison quoted during Oracle's annual shareholders meeting last October. South San Francisco's Genentech 16,300 employees have … [Read more...]
On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?
Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate … [Read more...]
DolceGMail Firefox add-on integrates GMail and SugarCRM
Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use … [Read more...]
Zoho Mail vs. My Ultimate Email System – Google Apps, Gmail IMAP, Outlook, and Blackberry
For me, the ultimate email system has to include 4 things: - be available anywhere by a browser - an off-line mode where I can work on my laptop in an airplane or areas with no Internet … [Read more...]
Need Support or Help Desk for Gmail? Slim and None
Last August, I wrote about the massive Gmail outage that lasted several hours. It's no secret I am a big fan of Software-as-a-service, as well as cloud computing. Especially when the upfront and … [Read more...]
Gmail Outage Raises Doubts About Cloud Computing
Were YOU affected? I was wondering what was going on when I kept hitting the F5 to refresh my email, and it kept saying "Unable to connect to server". I said, WTF? How can Goliath go down? My … [Read more...]
