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CRM in the Eye of Adversary Economic Climate

February 19, 2009 by Vera Lang

CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]

Filed Under: CRM Planning & Implemenation, Customer Service, Marketing Cloud Tagged With: 2008, amp, application, applications, business, CRM, CRM Systems, customer, Customer Service, customers, data, exam, helpdesk, information, integration, management, market, offers, online, planning, process, product, Research, saas, Sales, self-service, service, software, solution, solutions, source, support, system, systems, web

drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM

February 18, 2009 by Jimson Lee

If you don't think social media and IM or on-line chat isn't important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation, Customer Service, Enterprise On-Demand, Marketing Cloud Tagged With: amp, contact center, CRM, customer, Customer Relationship Management, Customer Service, customers, exam, foundation, Hosted CRM, information, management, market, Marketing, online, product, relationship, Sales, self-service, service, solution, solutions, support, Technology, trends, web

InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions

February 17, 2009 by CRM Helpdesk Software

InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: 2009, application, certification, enterprise, ERP, exam, foundation, implementation, information, IT Infrastructure Library, ITIL, ITSM, management, market, Marketing, offers, on-demand, planning, process, product, saas, Sales, service, software, solution, solutions, support, web

Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes

February 16, 2009 by CRM Helpdesk Software

United Planet implements Web 2.0 technologies as part of its Enterprise Portal to help businesses increase efficiency during the current economic climate London - United Planet … [Read more...]

Filed Under: Press Releases Tagged With: amp, application, applications, business, customer, customers, data, enterprise, ERP, exam, information, integrated, management, microsoft, partner, process, product, software, solution, solutions, support, Technology, web

NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

February 11, 2009 by CRM Helpdesk Software

Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, amp, application, applications, business, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, exam, free, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, open, planning, process, product, relationship, saas, sap, service, software, solution, solutions, source, support, system, Technology

Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand

January 27, 2009 by CRM Helpdesk Software

Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand REDMOND, Wash.--Avidian Technologies today announced … [Read more...]

Filed Under: Press Releases Tagged With: amp, application, applications, business, CRM, customer, Customer Relationship Management, customers, data, enterprise, ERP, exam, Hosted CRM, implementation, information, latest, management, market, microsoft, mobile, ondemand, product, relationship, releases, saas, Sales, service, software, solution, solutions, system

Google Apps Premier Edition Allows Better Password Control

January 19, 2009 by Jimson Lee

This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to … [Read more...]

Filed Under: Enterprise On-Demand, Technology Security Tagged With: amp, application, applications, apps, CRM, customer, customers, exam, free, gmail, google, helpdesk, microsoft, news, Security, software

Report – United Nations May Choose SAP for ERP system

January 18, 2009 by Jimson Lee

The United Nations has confirmed reports of negotiating a deal with to SAP for their ERP system. According to a German paper last Wednesday, the deal may be worth $300M USD from the Walldorf, … [Read more...]

Filed Under: Enterprise Resource Planning Tagged With: amp, business, customer, customers, ERP, exam, implementation, news, sap, Security, service, software, source, system

SugarCRM Announces Keynotes and Sponsors for SugarCon 2009

January 13, 2009 by CRM Helpdesk Software

IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.-- SugarCRM, the world's leading provider of commercial open … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, announces, application, applications, articles, business, cheap, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, ERP, exam, free, information, integration, management, market, microsoft, news, offers, on-demand, open, oracle, partner, process, relationship, Research, Sales, Security, software, solution, solutions, source, sugarcrm, system, systems, Technology, trends, web

2nd International Cloud Computing Conference & Expo

January 11, 2009 by CRM Helpdesk Software

2nd International Cloud Computing Conference & Expo, New York City, March 30 - April 1, 2009 Everything you wanted to know about: Saas, PaaS, IaaS Automation Grid Software Elastic … [Read more...]

Filed Under: Enterprise On-Demand, Press Releases, Technology Security Tagged With: 2009, amp, application, applications, business, cloud, data, enterprise, ERP, exam, information, management, market, microsoft, paas, saas, service, software, source, system, systems, Technology, web

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