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MSP – Managed Service Pretenders

April 1, 2009 by Jimson Lee

Does anyone have bad experiences with their Managed Service Provider? Here is an old joke, which I'll post since it's April Fool's Day: There once was a Managed Service Provider Salesman that … [Read more...]

Filed Under: CRM Planning & Implemenation Tagged With: CRM, ERP, Sales, service, solution, solutions

Don’t Lay-off Employees for SaaS – Go Open Source

March 5, 2009 by Jimson Lee

I'm going to get in trouble for writing this... Here's an idea. Don't lay-off your employees in favour of SaaS. Keep them and go Open Source and support their training costs. This isn't a … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise On-Demand, Enterprise Resource Planning, Help Desk Software Tagged With: commercial, CRM, ERP, open, saas, service, software, solution, source, support

Comedy – The Quest for the Perfect ERP Solution

February 26, 2009 by CRM Helpdesk Software

K3 Business Technology Group launched an exclusive new series entitled The Factory. The gripping mini-series is based on a not so typical bosses journey of implementing a SYSPRO ERP system. K3 … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise Resource Planning Tagged With: application, business, ERP, launches, market, Marketing, online, process, solution, system, Technology, web

InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions

February 17, 2009 by CRM Helpdesk Software

InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: 2009, application, certification, enterprise, ERP, exam, foundation, implementation, information, IT Infrastructure Library, ITIL, ITSM, management, market, Marketing, offers, on-demand, planning, process, product, saas, Sales, service, software, solution, solutions, support, web

LiveTime Ships New ITIL Service Desk Hardware Appliance

February 17, 2009 by CRM Helpdesk Software

New IT Service Desk appliance available with Dual Quad Core processors from AMD, Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support, plus embedded MySQL Enterprise and … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: customer, customers, data, enterprise, ERP, Help Desk Software, information, integrated, ITIL, management, open, process, product, service, software, solution, solutions, support, system, systems, web

Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes

February 16, 2009 by CRM Helpdesk Software

United Planet implements Web 2.0 technologies as part of its Enterprise Portal to help businesses increase efficiency during the current economic climate London - United Planet … [Read more...]

Filed Under: Press Releases Tagged With: amp, application, applications, business, customer, customers, data, enterprise, ERP, exam, information, integrated, management, microsoft, partner, process, product, software, solution, solutions, support, Technology, web

Informatica Acquires Applimation

February 12, 2009 by CRM Helpdesk Software

Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM) REDWOOD CITY, CA -- Informatica Corporation, the leading independent provider of data … [Read more...]

Filed Under: Press Releases Tagged With: application, applications, business, CRM, customer, customers, data, data management, enterprise, ERP, information, integration, management, market, offers, oracle, partner, process, product, sap, Security, service, siebel, software, solution, solutions, support, system, systems, Technology, web

NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

February 11, 2009 by CRM Helpdesk Software

Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, amp, application, applications, business, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, exam, free, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, open, planning, process, product, relationship, saas, sap, service, software, solution, solutions, source, support, system, Technology

Helpstream Announces Winter 2009 Release

February 10, 2009 by CRM Helpdesk Software

New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]

Filed Under: Press Releases Tagged With: 2009, announces, application, applications, articles, budget, business, CRM, customer, Customer Relationship Management, Customer Service, customers, enterprise, ERP, free, google, information, integrated, integration, management, market, Marketing, Marketing Automation, offers, oracle, partner, process, product, relationship, saas, Sales, salesforce, salesforce.com, self-service, service, software, solution, solutions, source, support, system, systems, ticket, web

Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09

February 10, 2009 by CRM Helpdesk Software

28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service … [Read more...]

Filed Under: Press Releases Tagged With: 2008, application, applications, business, cloud, CRM, customer, Customer Service, customers, data, enterprise, ERP, google, information, market, Marketing, news, on-demand, paas, partner, product, relationship, Research, saas, Sales, salesforce, salesforce.com, Security, service, software, solution, source, support, system, systems

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