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Business Card Scanning Service – and More

February 22, 2009 by Jimson Lee

I own one of the first card scanners made by CardScan. I guess I'm a visual person where I like the contact info from a business card, but it is the logo that triggers my memory to the company and … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation Tagged With: 2009, business, cheap, cloud, data, free, latest, mobile, offers, online, Sales, service, system

CRM in the Eye of Adversary Economic Climate

February 19, 2009 by Vera Lang

CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]

Filed Under: CRM Planning & Implemenation, Customer Service, Marketing Cloud Tagged With: 2008, amp, application, applications, business, CRM, CRM Systems, customer, Customer Service, customers, data, exam, helpdesk, information, integration, management, market, offers, online, planning, process, product, Research, saas, Sales, self-service, service, software, solution, solutions, source, support, system, systems, web

LiveTime Ships New ITIL Service Desk Hardware Appliance

February 17, 2009 by CRM Helpdesk Software

New IT Service Desk appliance available with Dual Quad Core processors from AMD, Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support, plus embedded MySQL Enterprise and … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: customer, customers, data, enterprise, ERP, Help Desk Software, information, integrated, ITIL, management, open, process, product, service, software, solution, solutions, support, system, systems, web

Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes

February 16, 2009 by CRM Helpdesk Software

United Planet implements Web 2.0 technologies as part of its Enterprise Portal to help businesses increase efficiency during the current economic climate London - United Planet … [Read more...]

Filed Under: Press Releases Tagged With: amp, application, applications, business, customer, customers, data, enterprise, ERP, exam, information, integrated, management, microsoft, partner, process, product, software, solution, solutions, support, Technology, web

Informatica Acquires Applimation

February 12, 2009 by CRM Helpdesk Software

Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM) REDWOOD CITY, CA -- Informatica Corporation, the leading independent provider of data … [Read more...]

Filed Under: Press Releases Tagged With: application, applications, business, CRM, customer, customers, data, data management, enterprise, ERP, information, integration, management, market, offers, oracle, partner, process, product, sap, Security, service, siebel, software, solution, solutions, support, system, systems, Technology, web

NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

February 11, 2009 by CRM Helpdesk Software

Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, amp, application, applications, business, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, exam, free, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, open, planning, process, product, relationship, saas, sap, service, software, solution, solutions, source, support, system, Technology

Why CRM and Social Media is More Important in a Recession

February 11, 2009 by Jimson Lee

The Recession is producing a cut-throat approach to sales. In the past, SaaS companies used to go after customers using a traditional hosted or shrink-wrapped software. Now SaaS is going after … [Read more...]

Filed Under: CRM Planning & Implemenation, Customer Service, Featured Story, Marketing Cloud Tagged With: application, applications, cloud, CRM, customer, Customer Service, customers, data, google, helpdesk, latest, market, netsuite, news, partner, Press Releases, releases, saas, Sales, salesforce, salesforce.com, service, SFDC, software, solution, support, web

Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09

February 10, 2009 by CRM Helpdesk Software

28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service … [Read more...]

Filed Under: Press Releases Tagged With: 2008, application, applications, business, cloud, CRM, customer, Customer Service, customers, data, enterprise, ERP, google, information, market, Marketing, news, on-demand, paas, partner, product, relationship, Research, saas, Sales, salesforce, salesforce.com, Security, service, software, solution, source, support, system, systems

Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback

February 4, 2009 by CRM Helpdesk Software

New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research … [Read more...]

Filed Under: Press Releases Tagged With: announces, application, applications, business, customer, customers, data, information, integration, launches, management, market, Marketing, mobile, on-demand, online, partner, process, product, relationship, Research, saas, sap, service, software, solution, solutions, source, system, systems, web

Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears

February 2, 2009 by Jimson Lee

Last week, Google introduced offline email with Gmail that's IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability … [Read more...]

Filed Under: Enterprise On-Demand, Technology Security Tagged With: 2009, apps, CRM, data, enterprise, ERP, gmail, google, helpdesk, information, microsoft, online, Security, software, system, web, zoho

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