CRM Success

SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices

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Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia CUPERTINO, Calif. – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the Sugar Authorized Learning Program to accelerate the adoption of CRM best practices across its global … Read more

Export-Import Bank Achieves Impressive Results Using Soffront CRM

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Soffront CRM Chosen for Flexibility, Excellent Value FREMONT, Calif.–Soffront Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that the Export-Import Bank (Ex-Im Bank) of the United States, www.exim.gov, is using Soffront CRM for Sales Force Automation (SFA). Ex-Im Bank is the official export-credit agency of the United States. Ex-Im Bank purchased Soffront … Read more

Five Steps to a Successful CRM Implementation

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For the professional services person, some iterations of CRM may be confusing – many are slanted toward automating customer service operations. But never fear, there is a whole lot more to CRM than fielding service calls. In fact, a new breed of CRM is quickly becoming a powerful solution for professional services firms, especially those … Read more