If you think data visualization is only for CRM or Support desk live metrics, think again. In the real world, and in the ITIL world, you need Business intelligence and Performance Management to … [Read more...]
SugarCRM Announces SugarCon 2009
Global Customer and Developer Conference Unites CRM Leaders in San Francisco, Calif., February 2-4, 2009 SugarCon 2009 CUPERTINO, Calif.--SugarCRM, the world's leading provider of commercial open … [Read more...]
Telus Achieves 280% ROI with On-Demand Salesforce CRM Deployment
Top Canadian telecommunications company increases sales performance and reduces cost with full payback in just four months BOSTON -- Nucleus Research analysts have independently examined the … [Read more...]
EnterpriseWizard Announces Free CRM Upgrade for Entellium Customers
EnterpriseWizard Inc., the leading provider of adaptive, codeless CRM solutions for B2B organizations, today announced that it is offering Entellium customers a free upgrade to EnterpriseWizard CRM … [Read more...]
Salesforce .com Announces Dreamforce Europe
Salesforce.com Announces Dreamforce Europe -- Largest Ever European Software-as-a-Service Event -- Musician and philanthropist Peter Gabriel, easyGroup CEO Stelios Haji-Ioannou and Wikipedia Founder … [Read more...]
Best Books on CRM – Must Reads
Learn More about CRM. Here are the best books on the topic: 1. "CRM at the Speed of Light, 3e" is a must-read for executives looking to leverage the latest technologies on the market to reach and … [Read more...]