Did you know that 73% of consumers will ghost a brand after 3 or fewer negative customer service experiences? A recent survey by retaildive.com that out for us. As we commence 2023, we are living … [Read more...]
Comedy – The Quest for the Perfect ERP Solution
K3 Business Technology Group launched an exclusive new series entitled The Factory. The gripping mini-series is based on a not so typical bosses journey of implementing a SYSPRO ERP system. K3 … [Read more...]
Business Card Scanning Service – and More
I own one of the first card scanners made by CardScan. I guess I'm a visual person where I like the contact info from a business card, but it is the logo that triggers my memory to the company and … [Read more...]
Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service
Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS--Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in … [Read more...]
CRM in the Eye of Adversary Economic Climate
CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this … [Read more...]
Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes
United Planet implements Web 2.0 technologies as part of its Enterprise Portal to help businesses increase efficiency during the current economic climate London - United Planet … [Read more...]
Informatica Acquires Applimation
Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM) REDWOOD CITY, CA -- Informatica Corporation, the leading independent provider of data … [Read more...]
NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution
Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]
Helpstream Announces Winter 2009 Release
New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]
Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09
28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service … [Read more...]
