New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]
Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says … [Read more...]
CRM Help Desk Software Predictions for 2009
These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If … [Read more...]
5 New Year Resolutions to Get Your Call Centre Fit for 2009
The New Year is around the corner, and you know what that means: Top 10 lists, and top 10 lists for resolutions. With the current state of the economy, Call centers and customer service are really … [Read more...]
Forecast SAAS Growth Makes Governance More Important
Nearly 90 percent of organizations surveyed expect to maintain or grow their usage of software as a service (SaaS), citing cost-effectiveness and ease/speed of deployment as primary reasons for … [Read more...]
IT Security Spending On The Rise
Spending on IT security will continue to grow next year, according to new data unveiled by Forrester Research, Inc. on the first day of its Security Forum. The Forrester Business Data Services … [Read more...]
GRIDToday On-Demand Enterprise Suspends Publication
Update: this organization has re-appeared as hpc in the cloud ** Prior note from their home page as GridToday end '08 Dear On-Demand Enterprise Readers: Effective Dec. 19, 2008, we will … [Read more...]
Financial Advisors Simplify and Increase Production with smarshCRM
Archiving & Compliance Leader Smarsh Integrates CRM Into Suite of Compliance-Based Services PORTLAND, Ore.--Smarsh®, a leading managed service provider of innovative, secure and reliable archiving … [Read more...]
Webroot Releases Web Security SaaS to Protect from Increasing Web-based Malware Threats
As we become more dependent on our browser from SAAS and cloud computing, the importance of of anti-spyware and malware threats cannot be more emphasized. Several years ago, I used Webroot's … [Read more...]
Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008
Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008 Total SaaS Revenue Will More than Double by 2012 Egham, UK -- Worldwide … [Read more...]
