New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]
SugarCRM Announces Keynotes and Sponsors for SugarCon 2009
IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.-- SugarCRM, the world's leading provider of commercial open … [Read more...]
CRM Software for Small Business InfusionSoft Raises $7.9 Million
InfusionSoft is a unique CRM package as it has a module for handling multi-tiered commission from affiliate products. They are better known for their CRM for Small Business, but their … [Read more...]
PODCAST – Shadan Malik of iDashboards
If you think data visualization is only for CRM or Support desk live metrics, think again. In the real world, and in the ITIL world, you need Business intelligence and Performance Management to … [Read more...]
Zoho Mail vs. My Ultimate Email System – Google Apps, Gmail IMAP, Outlook, and Blackberry
For me, the ultimate email system has to include 4 things: - be available anywhere by a browser - an off-line mode where I can work on my laptop in an airplane or areas with no Internet … [Read more...]
Need Support or Help Desk for Gmail? Slim and None
Last August, I wrote about the massive Gmail outage that lasted several hours. It's no secret I am a big fan of Software-as-a-service, as well as cloud computing. Especially when the upfront and … [Read more...]
Survey Shows CEOs Are Making Collaboration a Top Priority
This article and research report is really a shameless plug for BusinessWeek and SAP, but I though it was worth pointing out. Ever since EDP was renamed to DP, then MIS, IS, and now IT, we know … [Read more...]
ERP Awards Grants For Alternative Energy Sources
Three Texas A&M research teams from the College of Agriculture and Life Sciences, College of Science and Dwight Look College of Engineering have been awarded significant funding for research into … [Read more...]
Can LinkedIn Increase Your Sales?
With all the talk about Facebook these days, LinkedIn is the forgotten business tool. Among others in the business related categories are Spoke and Plaxo. It's not really a social bookmark, but … [Read more...]
Why I Love Salesforce.com Integration with Google Apps
Etelos CRM for Google Apps, step aside. Is the end of software really here? Salesforce.com and Google Apps both offer business software as a service, and now the companies have joined forces. … [Read more...]