Salesforce1 Lightning Connect for Fastest Integration with Legacy Data Sources

salesforce lightning connect benefits

Today Salesforce is launching Salesforce1 Lightning Connect, the fastest and easiest way to integrate with data stored in legacy enterprise back-office systems. Let me put this in context: today’s announcement is a significant step forward on its new strategic path. In my last article on Dreamforce in Review, I wrote about significant developments in Salesforce’s … Read more

Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears

Last week, Google introduced offline email with Gmail that’s IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability to “store and forward” email and work offline. Those 5 hour cross country flights or half hour waits at the coffee … Read more

Google Apps Premier Edition Allows Better Password Control

This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to the whole suite of applications under Google Apps, including Gmail, Docs, and Spreadsheets. Google Apps administrators can now set a minimum password … Read more

Salesforce. com – Great News in this Recession or Simply Arrogance?

Yesterday’s Salesforce.com outage resulted in several readers emailing me the story from the San Jose Mercury News titled ‘The Recession, the Cloud and Salesforce.com’ *. The feelings were mixed. Read on… With all the bad news about layoffs, declining sales and falling housing markets, one company shines out: Salesforce.com There is no doubt they are … Read more

CRM Help Desk Software Predictions for 2009

These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If you are looking to increase productivity without spending more money, these 5 topics will certainly be on your … Read more

Genentech chooses Google Apps over Microsoft

“It’s ludicrous that cloud computing is taking over the world,” Ellison quoted during Oracle’s annual shareholders meeting last October. South San Francisco’s Genentech 16,300 employees have switched to Google Apps for their email, and limited use of Google’s Documents and Spreadsheets. Google Apps Premier edition is $50 per user per year, which means and additional … Read more

Top 10 Cloud Computing Predictions for 2009

SAN MATEO, Calif., — As the year draws to a close, many companies are left wondering what next year will bring for this year’s hottest technology trend — cloud computing. To answer these questions, Appirio (www.appirio.com) today released its top 10 predictions for how cloud computing will evolve in 2009 and the impact those trends … Read more

Zoho Creator Takes On Role as Google App Engine IDE

Zoho Creator Deploys Apps to Google App Engine PLEASANTON, Calif.– Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator to be deployed on Google’s infrastructure. The move effectively makes Zoho Creator an integrated development environment for Google App Engine that lets users deploy their applications … Read more

On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?

Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate and implement a CRM or ERP solution, whether it’s a start-up about to go IPO or a multi-billion dollar publicly traded company. … Read more

DolceGMail Firefox add-on integrates GMail and SugarCRM

Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use Firefox for your browser, GMail for your email, and SugarCRM, that pipe dream is now a reality. You can now track Gmail messages about specific … Read more