Today Salesforce is launching Salesforce1 Lightning Connect, the fastest and easiest way to integrate with data stored in legacy enterprise back-office systems. Let me put this in context: … [Read more...]
Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears
Last week, Google introduced offline email with Gmail that's IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability … [Read more...]
Google Apps Premier Edition Allows Better Password Control
This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to … [Read more...]
Salesforce. com – Great News in this Recession or Simply Arrogance?
Yesterday's Salesforce.com outage resulted in several readers emailing me the story from the San Jose Mercury News titled 'The Recession, the Cloud and Salesforce.com' *. The feelings were mixed. … [Read more...]
CRM Help Desk Software Predictions for 2009
These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If … [Read more...]
Genentech chooses Google Apps over Microsoft
"It's ludicrous that cloud computing is taking over the world," Ellison quoted during Oracle's annual shareholders meeting last October. South San Francisco's Genentech 16,300 employees have … [Read more...]
Top 10 Cloud Computing Predictions for 2009
SAN MATEO, Calif., -- As the year draws to a close, many companies are left wondering what next year will bring for this year's hottest technology trend -- cloud computing. To answer these questions, … [Read more...]
Zoho Creator Takes On Role as Google App Engine IDE
Zoho Creator Deploys Apps to Google App Engine PLEASANTON, Calif.-- Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator … [Read more...]
On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?
Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate … [Read more...]
DolceGMail Firefox add-on integrates GMail and SugarCRM
Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use … [Read more...]