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Salesforce1 Lightning Connect for Fastest Integration with Legacy Data Sources

November 13, 2014 by Astrid van Dorst

Today Salesforce is launching Salesforce1 Lightning Connect, the fastest and easiest way to integrate with data stored in legacy enterprise back-office systems. Let me put this in context: … [Read more...]

Filed Under: Cloud Computing, Mobile Computing Tagged With: apps

Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears

February 2, 2009 by Jimson Lee

Last week, Google introduced offline email with Gmail that's IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability … [Read more...]

Filed Under: Enterprise On-Demand, Technology Security Tagged With: 2009, apps, CRM, data, enterprise, ERP, gmail, google, helpdesk, information, microsoft, online, Security, software, system, web, zoho

Google Apps Premier Edition Allows Better Password Control

January 19, 2009 by Jimson Lee

This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to … [Read more...]

Filed Under: Enterprise On-Demand, Technology Security Tagged With: amp, application, applications, apps, CRM, customer, customers, exam, free, gmail, google, helpdesk, microsoft, news, Security, software

Salesforce. com – Great News in this Recession or Simply Arrogance?

January 7, 2009 by Jimson Lee

Yesterday's Salesforce.com outage resulted in several readers emailing me the story from the San Jose Mercury News titled 'The Recession, the Cloud and Salesforce.com' *. The feelings were mixed. … [Read more...]

Filed Under: CRM helpdesk news Tagged With: amp, application, applications, apps, cheap, cloud, CRM, customer, customers, data, google, helpdesk, latest, market, Marketing, microsoft, news, product, Sales, salesforce, salesforce.com, service, SFDC, software, system, Technology, web

CRM Help Desk Software Predictions for 2009

January 1, 2009 by Jimson Lee

These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise Resource Planning, Research & Case Studies, Technology Security Tagged With: 2009, application, applications, apps, budget, business, cheap, cloud, CRM, customer, customers, data, free, google, Help Desk Software, helpdesk, implementation, integration, latest, market, microsoft, mobile, news, online, product, saas, Security, service, software, solution, solutions, source, support, web, zoho

Genentech chooses Google Apps over Microsoft

December 28, 2008 by Jimson Lee

"It's ludicrous that cloud computing is taking over the world," Ellison quoted during Oracle's annual shareholders meeting last October. South San Francisco's Genentech 16,300 employees have … [Read more...]

Filed Under: Enterprise On-Demand, Research & Case Studies Tagged With: 2009, apps, cloud, CRM, data, ERP, gmail, google, helpdesk, microsoft, oracle, service, software, support, system, web

Top 10 Cloud Computing Predictions for 2009

December 19, 2008 by CRM Helpdesk Software

SAN MATEO, Calif., -- As the year draws to a close, many companies are left wondering what next year will bring for this year's hottest technology trend -- cloud computing. To answer these questions, … [Read more...]

Filed Under: Enterprise On-Demand, Press Releases Tagged With: 2008, 2009, application, applications, apps, business, Business Intelligence, cloud, CRM, customer, customers, data, enterprise, ERP, foundation, google, implementation, market, Marketing, microsoft, on-demand, open, oracle, outsourcing, paas, partner, process, product, saas, Sales, salesforce, salesforce.com, sap, Security, service, software, software-as-a-service, solution, solutions, support, Technology, trends

Zoho Creator Takes On Role as Google App Engine IDE

December 16, 2008 by CRM Helpdesk Software

Zoho Creator Deploys Apps to Google App Engine PLEASANTON, Calif.-- Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, amp, application, applications, apps, business, cloud, CRM, customer, customers, data, enterprise, ERP, google, information, integrated, news, open, process, product, sample, software, solution, support, Technology, web, zoho

On-Demand SaaS or On-site CRM? Commercial or Open-Source Software?

November 30, 2008 by Jimson Lee

Do you prefer a PC or Mac? On-Demand SaaS or On-site CRM? Commercial or Open-Source Software? The last 2 questions are my most common questions I receive every week when trying to evaluate … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation, Enterprise On-Demand, Enterprise Resource Planning, Technology Security Tagged With: apps, cheap, commercial, CRM, customer, customers, data, enterprise, ERP, free, gmail, google, helpdesk, implementation, in-house, management, market, Marketing, maximizer, netsuite, on-demand, open, partner, saas, Sales, salesforce, salesforce.com, sap, software, solution, source, splendidcrm, sugarcrm, system, zoho

DolceGMail Firefox add-on integrates GMail and SugarCRM

November 11, 2008 by Jimson Lee

Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use … [Read more...]

Filed Under: CRM, Enterprise On-Demand, Technology Security Tagged With: announces, application, applications, apps, CRM, customer, customers, data, free, gmail, google, helpdesk, integration, open, product, service, software, source, sugarcrm, support, system, zoho

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