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Business Card Scanning Service – and More

February 22, 2009 by Jimson Lee

I own one of the first card scanners made by CardScan. I guess I'm a visual person where I like the contact info from a business card, but it is the logo that triggers my memory to the company and … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation Tagged With: 2009, business, cheap, cloud, data, free, latest, mobile, offers, online, Sales, service, system

Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service

February 20, 2009 by CRM Helpdesk Software

Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS--Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in … [Read more...]

Filed Under: Press Releases Tagged With: 2009, application, applications, business, commercial, contact center, CRM, CRM Implementation, customer, Customer Relationship Management, Customer Service, customers, implementation, information, integrated, integration, management, market, Marketing, Marketing Automation, offers, on-demand, open, partner, process, product, relationship, Sales, Sales Force Automation, Security, service, software, solution, solutions, source, sugarcrm, support, system

InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions

February 17, 2009 by CRM Helpdesk Software

InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a … [Read more...]

Filed Under: IT Infrastructure Library, Press Releases Tagged With: 2009, application, certification, enterprise, ERP, exam, foundation, implementation, information, IT Infrastructure Library, ITIL, ITSM, management, market, Marketing, offers, on-demand, planning, process, product, saas, Sales, service, software, solution, solutions, support, web

NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

February 11, 2009 by CRM Helpdesk Software

Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, amp, application, applications, business, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, Enterprise Resource Planning, ERP, exam, free, implementation, information, integrated, management, market, Marketing, netsuite, offers, on-demand, open, planning, process, product, relationship, saas, sap, service, software, solution, solutions, source, support, system, Technology

Helpstream Announces Winter 2009 Release

February 10, 2009 by CRM Helpdesk Software

New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA -- Helpstream®, the world's first … [Read more...]

Filed Under: Press Releases Tagged With: 2009, announces, application, applications, articles, budget, business, CRM, customer, Customer Relationship Management, Customer Service, customers, enterprise, ERP, free, google, information, integrated, integration, management, market, Marketing, Marketing Automation, offers, oracle, partner, process, product, relationship, saas, Sales, salesforce, salesforce.com, self-service, service, software, solution, solutions, source, support, system, systems, ticket, web

Offline Email Alternatives to Outlook IMAP – Gmail and Google Gears

February 2, 2009 by Jimson Lee

Last week, Google introduced offline email with Gmail that's IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability … [Read more...]

Filed Under: Enterprise On-Demand, Technology Security Tagged With: 2009, apps, CRM, data, enterprise, ERP, gmail, google, helpdesk, information, microsoft, online, Security, software, system, web, zoho

InfoWorld Honors Zoho With 2009 Technology of the Year Award

January 29, 2009 by CRM Helpdesk Software

PLEASANTON, Calif..-- Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of the Year … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, 2009, application, applications, business, CRM, customer, customers, enterprise, ERP, free, google, information, microsoft, news, online, process, product, saas, software, Technology, zoho

2009 Data Privacy Day

January 28, 2009 by Jimson Lee

Today is Data Privacy Day. 29 countries including United States and Canada celebrate Data Privacy Day together. 2008 was the inaugural year This program was designed to raise awareness about … [Read more...]

Filed Under: Technology Security Tagged With: 2008, 2009, data, google, information, microsoft, online, sap, source

Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow

January 22, 2009 by Jimson Lee

There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise On-Demand, Enterprise Resource Planning, Technology Security Tagged With: 2009, application, applications, budget, business, Business Intelligence, cheap, cloud, commercial, CRM, data, enterprise, ERP, helpdesk, management, news, on-demand, open, outsource, outsourcing, Press Releases, releases, Research, saas, Security, service, software, software-as-a-service, source, Technology, trends

Is LinkedIn the Next CRM?

January 22, 2009 by Jimson Lee

Is it my impression, or did LinkedIn improve their services by creating a contact management system that looks and smells like a CRM? In the recent year, we've seen Facebook become the number 1 … [Read more...]

Filed Under: CRM, Research & Case Studies Tagged With: 2009, cloud, CRM, data, helpdesk, management, saas, Sales, salesforce, salesforce.com, service, software, source, system, web

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