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Microsoft Dynamics CRM 2011 Released

February 17, 2011 by Vera Lang

Latest version Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments released today. And with this, Microsoft now covers all options.

With this current Microsoft Dynamics CRM release, client companies can choose: hosted online (aka cloud computing), hosted on their own corporate premises, or hosted by a partner.

Benefits & Features of new Microsoft Dynamics CRM version

Microsoft Dynamics CRM 2011 benefits & features include point-and-click configurability, enterprise scalability, and easy interoperability to existing applications and databases. It aims to increase user productivity of companies small & large by offering, as Microsoft explains:

  • ” Familiar experiences through a next-generation native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and advanced user personalization, improving user adoption and giving users easy access to the information they need to be successful.
  • Intelligent experiences through guided process dialogs, inline business intelligence for performance and goal management, and real-time dashboards, providing the most up-to-date information critical to enabling sales, service and marketing professionals to do their jobs effectively.
  • Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the new Microsoft Dynamics Marketplace, making it easy for customers and partners to configure and customize Microsoft Dynamics CRM to meet specific business needs. “

Short ‘n’ sweet: this new version adds new reporting capabilities, and ties in better with the company’s Outlook product.

Microsoft Dynamics CRM

In addition, Microsoft explained that its new Dynamics CRM release scaled to 150,000 concurrent users in a single instance, while delivering response times of less than a second. It aims to offer a benchmark performance and scalability in the CRM industry. A Microsoft Dynamics CRM performance and scalability white paper that will be delivered in the coming weeks.

Existing customers with active Microsoft Software Assurance agreements can access the new version immediately at the Microsoft Download Center.

Microsoft Dynamics Marketplace

Integrated within Microsoft Dynamics CRM 2011, the Microsoft Dynamics Marketplace is available today in 20 markets. At present it has 1,400+ partner offerings for solutions and services. This online catalog is an easy way for partners to market and distribute solutions to Microsoft Dynamics customers, whether online, on-premises or partner-hosted. The marketplace enables customers to quickly search, discover and apply industry-specific applications and solution extensions from Microsoft and its partners to help them accelerate and extend their CRM and ERP implementations.

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Filed Under: Cloud Computing, CRM, Enterprise On-Demand Tagged With: Cloud Computing, Customer Relationship Management, Microsoft Dynamics CRM, salesforce.com

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