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dBusinessNews.com – … recently earned several industry accolades, including Customer Interaction Solutions Magazine?s 2007 CRM … Software trusted solutions address critical IT and support functions, such as customer service desk, IT help desk, asset management, software …

Wicom and Fujitsu Extend Partnership, Fujitsu Provia Operating Model …
PRWeb – Due to its open architecture, the Wicom CSS software can be linked with CRM, ERP and other business solutions?, said Ilkka Kivim�ki … Fujitsu help desk was awarded the best help desk in Finland in 2003. Fujitsu Services Oy?s annual net sales …

Blue Coat Introduces Extended User Authentication for WAN Optimization …
TMCnet – This feature can provide someone having login difficulty the ability to communicate with a help desk or other areas deemed … CRM Software Headsets Hosted IVR Open Source CRM SIP Server Speech Technologies Telemarketing Software Workforce Management …

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PRWeb – News Releases 101 Q & A (FAQs) Help Desk (Support) Editorial … Debuts Birthday Reminder Web Tool Innovative tools help … This easy to use software has been proven to effectively tap both short and long-term memory to help create breakthroughs using …

HD-DVD vs. Blu-ray, Zune2 vs. iPod Classic Battles Decided, Black …
MacNewsWorld – ECT News Network’s directory of e-business, IT and CRM white papers provides … AMZN) to help its case. Since Black Friday is when a lot of you will be out buying … will even play music — and you can give a unique gift that will last on the desk …

Featured PRFirm
PRWeb – Paul has entered a 4-year outsourcing agreement to have ORBIT manage computers, software, networks, email, and around-the-clock Help Desk support for … The union bolsters the CRM integration features in SalesProposal.com?s flagship product Sales …

Oracle(R) Enterprise Manager Delivers Unique New Capabilities for Top …
PR Newswire – … incident and problem management through integration with Oracle’s Siebel CRM … has been a common and costly shortfall in traditional systems management software … Support analysts using these help desk products are automatically empowered with …

The Infrastructure Virtualisation Market: Transforming the Way …
TMCnet – Computer application-related incidents represent 35% of all calls to the IT help desk, and cost on average UKGBP 6K per … CRM Software Headsets Hosted IVR Open Source CRM SIP Server Speech Technologies Telemarketing Software Workforce Management …

Shall I Purchase A IP PBX?
TMCnet – each desk and whether to go with TDM or VoIP to be linked with the … Vendor Guru has done the research to help you quickly find respected, cutting-edge CRM companies with the … CRM Software Headsets Hosted IVR Open Source CRM SIP Server Speech …

Dashboards and the Human Condition
Dr. Dobb’s Portal News – … learned that he has no fewer than six dashboards to help him manage his performance. There’s the CRM … This means that your dashboard software is your last opportunity to … A help desk dashboard displayed as a sidebar on the desktop.