This Cookie Policy was last updated on February 16, 2023 and applies to citizens and legal permanent residents of the EU.
1. Introduction
Our website, https://crmhelpdesksoftware.com/ (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook, Twitter, LinkedIn, WhatsApp, Instagram and Pinterest to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn, WhatsApp, Instagram and Pinterest. This content is embedded with code derived from Facebook, Twitter, LinkedIn, WhatsApp, Instagram and Pinterest and places cookies. This content might store and process certain information for personalised advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. Facebook, Twitter, LinkedIn, WhatsApp, Instagram and Pinterest are located in the United States.
6. Placed cookies
Google reCAPTCHA
Functional, Marketing/TrackingConsent to service Google-recaptcha. We use Google reCAPTCHA for spam prevention. Read more: https://policies.google.com/privacy
WP Last Modified Info
FunctionalConsent to service wp-last-modified-info. We use WP Last Modified Info for content management. This data is not shared with third parties.
Google Analytics
Statistics, FunctionalConsent to service google-analytics. We use Google Analytics for website statistics. Learn more: https://policies.google.com/privacy.
Clicky
StatisticsConsent to service Clicky. We use Clicky for website statistics. Clicky’s policy: https://clicky.com/terms/privacy
Pardot
Marketing/Tracking, FunctionalConsent to service Pardot. We use Pardot for email and remarketing. Their policy: https://www.salesforce.com/company/privacy/
Google Fonts
Marketing/TrackingConsent to service google-fonts. We use Google Fonts for display of webfonts. Its privacy policy: https://policies.google.com/privacy
Vimeo
StatisticsConsent to service Vimeo. We use Vimeo for video display. Policy: https://vimeo.com/privacy
YouTube
Marketing/Tracking, FunctionalConsent to service Youtube. We use YouTube for video display. Policy: https://policies.google.com/privacy
Calendly
FunctionalConsent to service Calendly. We use Calendly for content creation. More info: https://calendly.com/pages/privacy
Marketing/Tracking, FunctionalConsent to service Facebook. We use Facebook for display of recent social posts and/or social share buttons. Learn more: https://www.facebook.com/policy/cookies
Functional, Marketing/TrackingConsent to service Twitter. We use Twitter for display of recent social posts and/or social share buttons. More info: https://twitter.com/en/privacy
Marketing/Tracking, FunctionalConsent to service Linkedin. We use LinkedIn for display of recent social posts and/or social share buttons. Its policy: https://www.linkedin.com/legal/privacy-policy
FunctionalConsent to service Whatsapp. We use WhatsApp for chat support. Their policy: https://www.whatsapp.com/legal/
Marketing/TrackingConsent to service Instagram. We use Instagram for display of recent social posts and/or social share buttons. Their policy: https://privacycenter.instagram.com/policy/
Not relevant to the public but nonetheless there:
Consent to service user preferences – users such as blog authors and website admins: wp_preferences_user_* Not shared with third parties.
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Aryta Ltd.
1 Rosemont road, London NW3 6NG, UK
United Kingdom
Website: https://crmhelpdesksoftware.com/
Email: contact @ crmhelpdesksoftware.com
Phone number: +44 (0) 330 808 3317
This Cookie Policy – relates to the cookiedatabase.org, February 16, 2023.