Shipment of Devices: Slow Growth, to Reach 2.5b Units in 2015 (Gartner Forecast)

Device shipments are a cornerstone figure for a plethora of derivative forecasts, such as, for example, mobile app sales growth, and is therefore of interest on this blog on cloud computing.   The key takeaway: Revised slower growth for device unit shipment(only 1.5%), while 6% decline in End-user spending on devices. Slowdown partly attributable to … Read more

Salesforce Unveils Service for Apps

salesforce crm mobile cloud

Service for Apps  – the Future of In-App Mobile Support Today Salesforce unveiled several mobile CRM related releases that will significantly improve its CRM usage for its clients on the go. Companies can now build multi-channel customer service – including live video chat with a customer service agent – into their mobile apps to deliver … Read more

Salesforce1 Lightning Connect for Fastest Integration with Legacy Data Sources

salesforce lightning connect benefits

Today Salesforce is launching Salesforce1 Lightning Connect, the fastest and easiest way to integrate with data stored in legacy enterprise back-office systems. Let me put this in context: today’s announcement is a significant step forward on its new strategic path. In my last article on Dreamforce in Review, I wrote about significant developments in Salesforce’s … Read more

Dreamforce 2014

Dreamforce 2014 :: CRMhelpdesksoftware.com

Dreamforce 2014, #DF14, the cloud computing business’ largest and most exciting conference, starts today in San Francisco and will last for 4 days. Expect announcements of important strategic developments to lead the business community to mobile and social cloud computing.   Dreamforce 2014, Many Superlatives A record 140,000 in-person conference visitors swarming between 18 different … Read more

Salesforce.com Releases Salesforce Wear

salesforce wear

Salesforce unveiled the world’s first enterprise cloud computing app for wearables, Salesforce Wear. Leading other enterprise cloud players and customers, it anticipates the near-future introductions of wearables: Salesforce’s initiative precedes the Apple’s iWatch launch, rumored to be this Fall. It also preempts the introduction of other important wearables. Salesforce Wear is Salesforce.com’s effort to stay … Read more

The Wireless Wave Of Change

This article is guest blogged by Ian Kilpatrick, chairman of Wick Hill Group, specialists in secure infrastructure solutions Introduction If you go into a meeting these days, the chances are you will see people using, not just one, but several wireless mobile devices such as smartphones, tablets or laptops. Employees are increasingly using wireless devices … Read more

Data Centre Experts Call for Industry Unity to Manage Increasing Demand for Cloud-based Services

London, UK – Rapidly escalating demand for cloud services and computing capacity is placing excessive pressure on the data centre industry, experts have warned. Speakers at this year’s DatacenterDynamics Converged event in London, including Microsoft’s Christian Belady, caution that immediate steps must be taken to cope with today’s limited capacity and increasing global speed of … Read more

UK Lags In IPv6 Readiness – Threat To Business Innovation And Growth

Strategies in Mobile and Internet of Things at Risk of Failure; Audit Now Action Later Say Logicalis and University of Southampton Slough, UK – Logicalis and University of Southampton have warned that the UK’s slow progress in preparing for IPv6, the new internet addressing protocol, could threaten UK-based organisations’ ability to compete on the international … Read more

The Kenton Group and Pbxwall Partner to Fight Toll Fraud in the UK

London – At a time when telecoms fraud continues to rise across the UK, network access specialist, The Kenton Group, and Pbxwall Limited have partnered to fight toll fraud, while empowering the value added resellers (VARs) of PBX systems to retain and gain customers by installing Pbxwall voice security solutions on their customers’ telephone systems. … Read more