Alliance of Cloud-Based Help Desk Providers Advocates for Open Standards Dallas, TX - TeamSupport.com (http://www.TeamSupport.com) – an emerging leader in SaaS-based customer service and help desk … [Read more...]
Web Help Desk Announces Support for Mac OS X 10.7 Lion
California based innovator, Web Help Desk today announced that the Web Help Desk fully supports the newly released Apple operating system, Mac OS X 10.7 Lion. From its inception, the Web Help Desk … [Read more...]
Top 7 Reasons for Calling the HelpDesk
I cannot stress the importance of a proper Helpdesk or Service desk implementation, preferable with ITIL. There are way too many incidents that do not get logged properly in the system. We call … [Read more...]
LiveTime and Novell partner for Novell Service Desk
LiveTime’s integration with ZENworks, eDirectory and SUSE Linux Enterprise Server provides Novell with best of breed Cloud based ITIL Service Management solution. Newport Beach, CA –– LiveTime … [Read more...]
LANDesk Software Announces Management Automation Platform
LANDesk’s Industry Open Platform Features Connectors, Software Development Kit and a Resource Center with Industry Best Practices LAS VEGAS and Interchange –– LANDesk Software, a global leader in … [Read more...]
CloudMagic for Instant Gmail Search
If you are like me, you have an Gmail account for your personal email, and use Google Apps for hosting your corporate domain for multiple addresses. Like a pack-rat, the problem lies in finding the … [Read more...]
Dreamforce 2009 Opening Keynote – Notes from Underground #DF09
Technology people must love the Rolling Stones. Bill Gates of Microsoft used the song “Start me up” for their Windows 95 launch because of the infamous “Windows start” button. Today, the … [Read more...]
Dreamforce 2009 Keynote 1 [VIDEO] #DF09
Salesforce.com introduced the ultimate internal collaboration tool for businesses that it dubbed a “Facebook and Twitter for the Enterprise” along with a range of cloud-based offerings. The product, … [Read more...]
LiveTime Releases New SaaS based ITIL 3 Service Management and Help Desk
LiveTime 6 includes optimized SaaS framework, federated CMDB, optimized search engine for Help Desk and 9 process ITIL 3 Service Management. Newport Beach, CA -- LiveTime Software, a leading provider … [Read more...]
Fujitsu Launches New Desktop Managed Services
CIOs found to be increasingly underwhelmed by industry's current break-fix approach London - Fujitsu is challenging the current status quo for commoditised desktop managed services (DMS) with the … [Read more...]
