If you are self-studying the ITIL V3 exam, and did a few practice exams, it will be fairly clear where your area of weakness are. Thus, here are some good short videos from … [Read more...]
2011 CRM Buyers Guide from CRMsearch.com
A Comparative Analysis of the Top 10 CRM Vendor Solutions >> Click here for the link to the CRM Buyers Guide from CRMsearch.com Juniper Media, a digital media company that delivers business … [Read more...]
Salesforce Alternatives
When choosing a CRM system, I’ll be the first to say it’s a case-by-case basis. A small 3 person sales team is different than a large company with sales teams spread across the continent. Today, the … [Read more...]
ITIL Foundation V3 Exam Questions and Answers [VIDEO]
If you enjoy doing exams similar to a “TV Game show”, you’ll enjoy this video. That is, of course, if you get the answers right. Getting them wrong will certainly leave you feeling … [Read more...]
Microsoft Excel and ERP: I’m not Dead Yet!
Do you member the movie Life of Brian or the Broadway spinoff Spamalot? I’m referring to the scene of Plague burying their dead, and one collector has an old man on his shoulders declaring “I’m not … [Read more...]
What do you Hate about Dreamforce? Oracle OpenWorld?
Fall is around the corner and once again, everyone is getting ready for the biggest computing events of the year. I often wondered what people hate about these mega conferences. Is it getting … [Read more...]
ITIL Version 3 Certification Exam Tips [VIDEO]
Good overall tips Some suggestions to help you pass the ITIL version 3 Foundation-level Certification Exam http://youtu.be/R1s6kGa97iE … [Read more...]
The Importance of an ITIL Helpdesk and ITIL Change Management [VIDEO]
This video animation on Introduction to ITIL is very well done. It brings back memories of my IT years, and all the “in the trenches” stories that go along with it. I love the late … [Read more...]
ITIL Foundation v3 Online Training [VIDEO]
Here is a a fun way of learning the differences between ITIL v3 and ITIL v2. Service Management according to ITIL has never been more fun. In this video, it gives good unique analogies in defining … [Read more...]
The Olympic Rings is Similar to your CRM, ERP and Helpdesk Software
Here is something your IT department should think about. With the London 2012 Olympics around the corner, it dawned on me that Enterprise software for some companies resemble the Olympic logo. … [Read more...]
