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Top Seven IT Industry Trends In 2014

January 3, 2014 by CRM Helpdesk Software

Ian Kilpatrick, chairman of VAD Wick Hill Group, looks forward to the coming year.   Current indications are that 2014 will build on 2013 and show continued overall growth for the IT … [Read more...]

Filed Under: Jimson Lee

Guerrilla Marketing at Dreamforce 2013

November 21, 2013 by CRM Helpdesk Software

I love the David & Goliath stories where the underdog wins.  But people forget that Salesforce was one of the first at Guerrilla Marketing with that fake protest over a decode ago. Every … [Read more...]

Filed Under: Cloud Computing, Conferences, Jimson Lee

Data Centre Experts Call for Industry Unity to Manage Increasing Demand for Cloud-based Services

November 18, 2013 by CRM Helpdesk Software

London, UK – Rapidly escalating demand for cloud services and computing capacity is placing excessive pressure on the data centre industry, experts have warned. Speakers at this year’s … [Read more...]

Filed Under: Cloud Computing, Jimson Lee, Press Releases, Technology Security

Cloud Storage Comparison

August 14, 2013 by CRM Helpdesk Software

As cloud storage vendors try to compete for your dollars and loyalty, the competition is getting higher, which means lower costs for the consumer. Now that is good news! The prices keep changing, so … [Read more...]

Filed Under: Cloud Computing, Jimson Lee, Technology Security

Salesforce & Exact Target: Don’t Stop Thinking About Tomorrow

June 18, 2013 by CRM Helpdesk Software

At the last Dreamforce 2012, I mocked the so-called "Marketing Cloud" because all they had was a strong social media monitoring platform (Radian6) and a Facebook advertising platform … [Read more...]

Filed Under: Cloud Computing, CRM, Jimson Lee

Zoho CEO Talks Cloud Industry, Salesforce [INTERVIEW]

June 12, 2013 by CRM Helpdesk Software

In lieu of the Salesforce.com acquisition for ExactTarget for $2.5 billion, Tom Taulli  interviews Sridhar Vembu, founder and CEO of one of the pioneering companies in the space, Zoho. Zoho … [Read more...]

Filed Under: Jimson Lee, Press Releases

London Cloud World Forum, June 26-27 2013

May 13, 2013 by Jimson Lee

The Cloud World Forum, the UK's largest and most comprehensive Cloud event, will examine the latest Cloud trends when it returns to Olympia, London on June 26-27. Click here to register for a free … [Read more...]

Filed Under: Cloud Computing, Jimson Lee, Press Releases

Do you Remember Dreamforce Bands and Speakers?

April 1, 2013 by Jimson Lee

I find I am a visual person, and it’s easier for me to remember where I met someone by the event surroundings.  I don’t have time to look that up in my CRM. For example, I remember being outside … [Read more...]

Filed Under: Conferences, Jimson Lee

CRM Top Priority for IT Spending in 2013-2014 for Enterprise Applications

March 7, 2013 by Jimson Lee

According to newly released data from analyst firm Gartner, CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications in the global … [Read more...]

Filed Under: Cloud Computing, CRM, Jimson Lee, Research & Case Studies, Service Cloud

Salesforce Milan Innovation Tour Recap #SFMIT

January 23, 2013 by Jimson Lee

Last week, I attended the Salesforce Milan Innovation Tour at the Marriott in Milano. Before I get into details, I have to walk you through memory lane. Salesforce hosted their first Dreamforce 10 … [Read more...]

Filed Under: Cloud Computing, CRM, Jimson Lee, Mobile Computing, Technology Security

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