Yesterday, Salesforce introduced a new integration of Desk.com with SalesforceIQ. This integration will help small and medium-sized companies (SMB) to realize customer service and sales in a smarter way. Desk.com is an all-in-one customer service app for fast-growing companies, while SalesforceIQ is an easy, proactive and intelligent sales solution to SMB to help close more … Read more
:: Long term rivals: Microsoft + Salesforce, announce full-fledge collaboration plans :: In his keynote speech at Dreamforce 2015 yesterday, Salesforce CEO Marc Benioff announced Microsoft and Salesforce’s plans to further extend their strategic partnership to connect and integrate the Salesforce Customer Success Platform with Microsoft Office productivity apps and services. There will be an … Read more
Salesforce is announcing the next generation of Salesforce Analytics Cloud, delivering actionable intelligence across the Customer Success Platform. New Wave Actions will enable Salesforce users to take actions directly at the point of insight from within any Wave Analytics dashboard. In addition, Salesforce will deliver Wave visualizations across the entire Customer Success Platform. Salesforce’s on … Read more
Database.com is built from the ground up to power a new generation of enterprise applications that are cloud, mobile and social Database.com is open – for use with any language, platform and device Database.com enables developers to focus on building great apps, instead of managing and maintaining databases and hardware SAN FRANCISCO — Salesforce.com (NYSE: … Read more
All CRM packages are not created equal. Keep in mind who will be using the CRM system, and ensure it integrates with other key systems in your organization. I am referring to email and financials; and for larger organizations, social media, content and collaboration. Needless to say, every industry and organization are different in their … Read more
Cloud Blogger and Analyst to Join Leading Second Generation Email SaaS Provider London –– Mimecast®, a unified email management company offering SaaS-based email security continuity, archiving, and policy control, today announced the appointment of Justin Pirie as Director of Communities and Content. At Mimecast Justin will be responsible for the outreach and evangelism programs, and … Read more
SAN DIEGO – Websense, Inc. (NASDAQ: WBSN) today revealed the findings from its bi-annual research report Websense Security Labs, State of Internet Security, Q3-Q4 2009. The full report can be downloaded at http://www.websense.com/threatreport. Major findings from the report include: Websense® Security Labs™ identified 13.7 percent of searches for trending news/buzz words (as defined by Yahoo! … Read more
Registration and Call for Papers Now Open for Global Customer and Developer Conference in San Francisco, Calif., April 12-14 CUPERTINO, Calif.–SugarCRM, the world’s leading provider of open source customer relationship management (CRM) software, today announced that it will host SugarCon 2010, its global customer, partner and developer conference, April 12-14, at The Palace Hotel in … Read more
One of the highlights of Dreamforce is the live General Session (no pun intended) with Gen. Colin Powell (ret). Colin Powell needs no introduction. He was a 4-star General in the USA army, National Security Advisor, Chairman of the Joint Chiefs of Staff, and United States Secretary of State. This is one time where you … Read more
Dreamforce 2009 kicked off today bigger and better than last year. You really can’t get lost in the clouds as there was plenty of signage pointing you to the right direction. The opening keynote with Marc Benioff is less than 12 hours away, and the speculation has begun: Salesforce.com Third Quarter financials were released earlier … Read more