Salesforce unveils new CRM tool for ‘Relationship Intelligence’ #DF15

Salesforce’s second major Dreamforce #DF15 announcement: Salesforce today announced SalesforceIQ, the future of selling for every business. Powered by groundbreaking Relationship Intelligence– technology that utilizes advanced data science to analyze company relationships with prospects, customers and partners, the new SalesforceIQ for Small Business and SalesforceIQ for Sales Cloud are transforming selling for businesses of every … Read more

Salesforce 2015 State of Sales Report Reveals Competitive Edge

Salesforce 2015 State of Sales Report

“High Performing Sales Teams leverage 3 aspects of digital marketing extensively: sales analytics, mobile sales apps, and collaborative selling through a company-wide sales culture. Predictive Analytics and Mobile Sales Apps are among the top new trends driving the future of sales.” These are the key findings of the new Salesforce 2015 State of Sales report … Read more

10 Marketing Automation Benefits

benefits marketing automati

The exact definition of Marketing Automation is still germinating. At its narrowest, it involves email marketing only, but at its broadest, it refers to every aspect of online branding or cloud marketing. This means efficiently managing a company’s sales and marketing efforts across multiple connected online channels. In this broad definition, it embraces email, SMS, … Read more

Salesforce New Predictive Marketing Cloud

Salesforce announced Salesforce Marketing Cloud Predictive Decisions last Friday. This brings Marketing Cloud a whole notch up in terms of useful application. How so? With Predictive Decisions, marketers can now harness the power of data science to analyze customer engagement and -deliver new recommended content, products or offers to customers, creating highly personalized journeys across … Read more

Dreamforce 2014

Dreamforce 2014 :: CRMhelpdesksoftware.com

Dreamforce 2014, #DF14, the cloud computing business’ largest and most exciting conference, starts today in San Francisco and will last for 4 days. Expect announcements of important strategic developments to lead the business community to mobile and social cloud computing.   Dreamforce 2014, Many Superlatives A record 140,000 in-person conference visitors swarming between 18 different … Read more

Salesforce launches Superior Mobile Apps: Sales Cloud1, Service Cloud1

customer service brand differentiator :: CRMhelpdesksoftware.com

Salesforce.com launched Sales Cloud1 and Service Cloud1, its re-invented Sales and Service apps, yesterday.  Sales reps and service agents now can access a wide range of CRM tools vial their mobile devices,  to realize smarter sales and transformative customer service. Last November, Salesforce.com  introduced Salesforce1 ~ a major stepping stone in making its CRM tools mobile.  Salesforce1 … Read more

Advanced Analytics for Strategic Marketing Effectiveness

Advance Your Analytics to Gain a Strategic Marketing Edge The recent emergence of advanced analytical tools and approaches has enabled better business decision making. The core challenge of advanced analytics, and particularly cloud analytics, for increased growth and profitability, is choosing the right analytics solution. While it is easiest to create a single analytical model, the … Read more

Solution Providers: NexGen Cloud Fills Big Gap In Cloud Market

Solution providers said the new NexGen Cloud Conference & Expo, to be held Dec. 3 to 5 in San Diego, fills a much-needed gap for vendor-neutral content in an increasingly partisan cloud-computing marketplace. The conference, the brainchild of CRN parent company, The Channel Company, is the first partner-centric, cloud-computing conference aimed at providing vendor-neutral content … Read more

Sri Lanka firms could gain from cloud computing: SAP

Apr 28, 2014 (LBO) – Companies in Sri Lanka, especially smaller ones, could avoid capital expenditure by using cloud computing to run anything from accounting to procurement and analyze social media, SAP, an information technology firm said. company could separately purchase services such as accounting, human resources, marketing and sales and procurement, as needed, Michael … Read more