The exact definition of Marketing Automation is still germinating. At its narrowest, it involves email marketing only, but at its broadest, it refers to every aspect of online branding or cloud … [Read more...]
Salesforce Unveils Desk.com Business Plus for SMBs
Salesforce.com’s mission to support startups and small-to-medium business (SMBs) has been taken a step further with its announcement of Desk.com Business Plus yesterday. With Business plus, new … [Read more...]
10 Cloud Co’s to watch (spotted at Cloud World Forum London 2015)
Cloud World Forum London wasn’t what I expected this year. But, there’s good & bad*. The good: ten niche vendors, who might have been overshadowed by marketing prowess of big league complete-suite … [Read more...]
Salesforce Unveils Service for Apps
Service for Apps - the Future of In-App Mobile Support Today Salesforce unveiled several mobile CRM related releases that will significantly improve its CRM usage for its clients on the go. … [Read more...]
Salesforce Marketing Cloud: Take Marketing Automation a Step Further
Salesforce announced this week its CRM’s Next Generation Marketing Cloud. Most importantly, it is referencing to is its newly enhanced Journey Builder, which allows Digital Marketing Managers to go to … [Read more...]
Salesforce launches Superior Mobile Apps: Sales Cloud1, Service Cloud1
Salesforce.com launched Sales Cloud1 and Service Cloud1, its re-invented Sales and Service apps, yesterday. Sales reps and service agents now can access a wide range of CRM tools vial their mobile … [Read more...]
CRM Market Leader Salesforce.com Establishes UK HQ & Data Center
At the ‘Salesforce1 World Tour’ conference in London yesterday, Salesforce.com announced it achieved #1 market share leadership in the CRM software market in the UK. This leadership position is based … [Read more...]
Salesforce.com Launches New Salesforce1 Mobile App
The new Salesforce1 Mobile App will deliver the most complete, connected and customizable mobile experience in a single app for business users—just as the Facebook mobile app has done for … [Read more...]
Commence Previews Customer Portal App
New app lets customers browse FAQs, submit service tickets, and query knowledge bases right from a company's Web site. Commence, a provider of customer relationship management software for small … [Read more...]
Salesforce.com Announces New Performance Edition, Empowers Customer Companies to Achieve New Levels of Performance
Performance Edition will combine the world's #1 CRM apps and platform—Sales Cloud, Service Cloud and Salesforce Platform—together with Data.com, Work.com, Identity, Live Agent, Knowledge and … [Read more...]
