Latest News for CRM Help Desk Software – Oct 17, 2007

CorraTech Integrates Open Source Business AppsE-Commerce Times – … deepen the functionality of this first release with such features as open source project management software or an open source customer help desk … Next Article in CRM Systems: New Journyx App Measures Consultants’ Customer Costs Print Version E-Mail …Pittsburgh housing starts favorable compared to national … Read more

Contact Canada for Call Centers

“Canada has become a highly attractive location for the contact center industry. The country is now established as a major industry player. The portion of its contact centers that serve international customers is 35%. 30% were primarily handling calls with US customers. Canada ranks third after India and Ireland, who dedicate 73% and 35% respectively … Read more