Salesforce Service Cloud Lightning and Field Service Lightning to deliver faster, smarter and more personalized service for Kone's customers worldwide The leading elevator and escalator company … [Read more...]
Salesforce Lightning: Intelligence for Sales Partner Community
Salesforce Lightning Partner Community Unveiled. Today's introduction is a New Way For Companies to Empower Their Partners to Sell Faster and Smarter. This fast and intelligent solution is for … [Read more...]
Box-Salesforce Integration Boosts Cloud Business Productivity
Today, Salesforce and Box introduced their new, more integrated relationship. Previously, Box was featured on the Salesforce App Exchange as an add-on. Now it's in the CRM itself. For users, there … [Read more...]
New Microsoft-Salesforce Integration Era Planned
:: Long term rivals: Microsoft + Salesforce, announce full-fledge collaboration plans :: In his keynote speech at Dreamforce 2015 yesterday, Salesforce CEO Marc Benioff announced Microsoft and … [Read more...]
Salesforce unveils new CRM tool for ‘Relationship Intelligence’ #DF15
Salesforce's second major Dreamforce #DF15 announcement: Salesforce today announced SalesforceIQ, the future of selling for every business. Powered by groundbreaking Relationship Intelligence- … [Read more...]
Next Gen Salesforce Analytics Cloud has Actionable Intelligence
Salesforce is announcing the next generation of Salesforce Analytics Cloud, delivering actionable intelligence across the Customer Success Platform. New Wave Actions will enable Salesforce users to … [Read more...]
Salesforce 2015 State of Sales Report Reveals Competitive Edge
"High Performing Sales Teams leverage 3 aspects of digital marketing extensively: sales analytics, mobile sales apps, and collaborative selling through a company-wide sales culture. Predictive … [Read more...]
10 Marketing Automation Benefits
The exact definition of Marketing Automation is still germinating. At its narrowest, it involves email marketing only, but at its broadest, it refers to every aspect of online branding or cloud … [Read more...]
Salesforce Unveils Desk.com Business Plus for SMBs
Salesforce.com’s mission to support startups and small-to-medium business (SMBs) has been taken a step further with its announcement of Desk.com Business Plus yesterday. With Business plus, new … [Read more...]
10 Cloud Co’s to watch (spotted at Cloud World Forum London 2015)
Cloud World Forum London wasn’t what I expected this year. But, there’s good & bad*. The good: ten niche vendors, who might have been overshadowed by marketing prowess of big league complete-suite … [Read more...]