Enterprise On-Demand
According to the latest data from the Identity Theft Resource Center (ITRC), the number of publicly reported data breaches in the U.S. rose by more than 40 percent in 2007. The ITRC cited 443 publicly reported breaches in 2007 as of December 24. That compares to 315 publicized breaches in 2006. In all, 127 million … Read more
Last month’s big headlines was NetSuite’s IPO, but last week had a smaller news item that went unnoticed and may seem insignificant, but may be a big player one day: SugarCRM. SugarCRM took hold of $14.5 million last Wednesday in an investment round designated “Series D”. Who is SugarCRM? They specialize in “commercial open source … Read more
And let’s not leave out Oracle’s Siebel On-Demand. Microsoft released the software to manufacturing last month, and resellers are working with customers as a subscription service, or software-as-a-service (SaaS). Alternatively, Microsoft will also offer CRM 4.0 on demand from its own data centers within the next several months, as well as their conventional on-premises or … Read more
10 Steps to Success With On-Demand CRM By Mike McIntyre Implementing On-Demand CRM is fundamentally different from other business system implementation because virtually all of the IT pain is eliminated by the on-demand nature of the application. However, this is still an application that will change the way that your people do their day to … Read more
By Vera Lang Seven Advantages of a web-based CRM for small business are: 1. Web-based CRM, or CRM-on-demand, is a fraction of the cost of self-hosted CRM for small business as price is determined by the number of modules and users selected. There are no additional computers to be purchased nor is there an internal … Read more
Sales force automation, or SFA, is a term that refers at its most basic to automating critical sales functions like lead and account management. Sales force automation uses software to automate sales tasks like order processing, lead generation, information sharing, contact management, customer management, and employee evaluation. It also keeps track of customer preferences, buying … Read more
I was recently at another CRM vendor’s location when I needed access to my personal contact list located on a Salesforce.com CRM. The battery on my PDA died, and this particular network manager blocked access to Salesforce.com, among other sites. I guess the analogy is similar to bringing a Coke into the office when you … Read more
CRM HELP DESK Software .comWith CRM software on-demand increasing, as well as social bookmarking portals like Facebook, here are 7 productivity tips specifically aimed for Mozilla Firefox users when the requirement is “simply a browser”. 1) Set yourself up so that you’ll know everything you need to know about your sites and your competitors by … Read more
A Salesforce.com employee was tricked into disclosing a password, providing the phisher with information on a customer contact list. Those were the headlines this week. With Software on-demand on the rise, and the “All You Need is a Browser and an Internet connection” sales pitch, bad things can happen. Just remind yourself and your 9 … Read more
There are many factors involved in this significant shift from the traditional software purchase and implementation to the On-Demand offerings from companies like Salesforce.com, Microsoft, and Siebel. For the larger enterprise user, there may be implementation fatigue, from the long, drawn-out and expensive projects from the late 1990’s and early 2000’s. For the small and … Read more