Today, Salesforce and Box introduced their new, more integrated relationship. Previously, Box was featured on the Salesforce App Exchange as an add-on. Now it’s in the CRM itself. For users, there will be Salesforce Files Connect for Box. For developers, there’s a Box SDK for Salesforce toolkit.
The further-integration leads to more powerful business solutions to better collaborate, be more productive and connected.
“As companies are becoming more mobile, social and connected, it is critical that anyone can instantly access the information they need, no matter where it is stored,” said Nasi Jazayeri, executive vice president of Community Cloud, Salesforce. “With Salesforce Files Connect for Box, files are available in context, exactly where they are needed – attached to an opportunity, a marketing campaign, a case or any object – creating a frictionless experience for users.”
Box Salesforce Integration
Today, Salesforce and Box are announcing:
- Salesforce Files Connect for Box – Without leaving the Salesforce platform, Box users can seamlessly search, browse, share and collaborate on Box files via any device, all while the existing access permissions and security of the original file are maintained by Box. Now, content managed on Box can easily be connected directly to records, users and groups within Salesforce. For example, a sales rep can collaborate with a product marketing manager on collateral stored in Box, or a service rep can share an FAQ from Box within a case.
- Box SDK for Salesforce – A toolkit for developers, the Box SDK for Salesforce enables developers to leverage Box content management within any app built on the Salesforce App Cloud. The SDK also allows developers to easily embed Box’s content management functionality into Salesforce processes and customizations. For example, developers can build on the Salesforce App Cloud a custom app to securely access and manage content from Box for specialized industries like financial services, healthcare and government.
“Solutions from Box and Salesforce are helping enterprises move to the cloud, scale their business, and deepen their relationships with customers, partners and developers,” said Aaron Levie, co-founder and CEO of Box. “We’re incredibly excited to expand into the next phase of innovation with Salesforce and deliver new tools that allow joint customers to leverage the content they work with on a regular basis in Box, directly from Salesforce.”
“There’s a remarkable opportunity to improve the way information is captured, managed and shared between doctors, patients and institutions,” said Bill Russell, CIO at St. Joseph Health. “Box and Salesforce both play important roles in helping us work seamlessly from anywhere, so a deeper collaboration between the two platforms will increase productivity for our employees and enable them to be more successful at communicating with the people they care for everyday.”
It’s scheduled to become available in Summer 2016 via the Lightning Experience, Salesforce1 and the Aloha User Experience. Today, Box SDK for Salesforce is available for free on GitHub for developers. Salesforce Files Connect for Box will first pilot February 2016.