First solution to extend the power of Salesforce CRM Ideas: helps companies connect community input back to accounts and contacts in Salesforce CRM to drive deeper customer relationships

NEW YORK–Bluewolf (www.bluewolf.com) today announced the availability of bw.Connect for Salesforce CRM Ideas on the Force.com AppExchange. bw.Connect for Salesforce CRM Ideas is a new solution that enables organizations to better manage and act on the information gathered using Salesforce CRM Ideas. Salesforce CRM Ideas helps companies build their own online communities to collaborate with customers, partners, or employees in an interactive, online forum.

Salesforce CRM Ideas is a SaaS application from salesforce.com that allows customers to post, discuss, and vote on ideas of their customer and employee communities. It enables organizations to tap into their online community, as a constant source of innovation, leveraging it as a tool to be more responsive to market demands.

Bluewolf is the largest provider of consulting services for Software as a Service, Open Source and Cloud Computing solutions, and the first salesforce.com partner to provide a solution around Salesforce CRM Ideas. Built using the Force.com Platform, bw.Connect for Salesforce CRM Ideas is immediately available for test drive and deployment on the Force.com AppExchange at http://www.salesforce.com/appexchange/.

bw.Connect for Salesforce CRM Ideas enables organizations to tie every comment submitted via Salesforce CRM Ideas back into Salesforce CRM at the contact record, closing the loop on community feedback. Additionally, it enables what Bluewolf calls “Email to Idea,” allowing customers to submit input by email, eliminating the need to require customers to login. Most importantly, it aggregates all submitted activity by user, providing organizations a customer-specific view of comments and feedback.

“If your organization wants to implement Salesforce CRM Ideas, Bluewolf makes it easier and more impactful by linking the information gathered in Ideas back to your Salesforce CRM application,” said Corinne Sklar, vice president of marketing for Bluewolf. “We are dedicated to providing our customers with ongoing expertise and guidance, and bw.Connect for Salesforce CRM Ideas is another other example of how we help exploit the competitive advantages possible with the Salesforce CRM applications and Force.com Platform.”

bw.Connect for Salesforce CRM Ideas is ideal for companies looking to improve customer sales and service; integrate feedback into their product develop or marketing plans; harness the power of their partner community or to refine HR processes and streamline employee feedback. Bluewolf also offers customers a Salesforce Ideas Quickstart package, an overview of the best practices to consider when implementing Salesforce Ideas. For additional information on bw.Connect for Salesforce CRM Ideas , or the Salesforce Ideas Quickstart Guide please visit bluewolf.com.

A salesforce.com partner since 2000, Bluewolf has implemented Salesforce CRM applications for more than 1,500 organizations. Drawing on this expertise, Bluewolf makes Salesforce CRM Ideas work for organizations of all sizes.

About the Force.com Platform and AppExchange

Force.com is the only proven Platform as a Service for building and running business applications in the cloud. The Force.com platform powers the Salesforce CRM applications, more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 85,000 custom applications used by salesforce.com’s 47,700 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel.

Force.com is the fastest platform for building and deploying complex business applications. Unlike a stack of disparate client/server hardware and software products, Force.com unifies the development and deployment model from the database to the device, allowing developers to easily assemble applications with clicks, components and code, and then instantly deploy them on salesforce.com’s trusted global infrastructure. Customers and partners are using Force.com to build all kinds of business applications from supply chain management to compliance tracking, brand management, accounts receivable, claims processing applications and much more.

Applications built on the Force.com platform can be easily distributed to the entire SaaS community through the Force.com AppExchange marketplace at http://www.salesforce.com/appexchange/.

About Bluewolf

Bluewolf is the leading Software as a Service consulting company focusing on deployment, development and adoption of enterprise software applications. With eight years of SaaS experience and more than 1,500 customers, Bluewolf is defining a new style of consulting based on their Agile Consulting model that guarantees success and delivers on the promises of Cloud Computing. Bluewolf clients include Dow Jones, ADP, General Electric, and Fox Interactive Media.