The Cloud World Forum, the UK's largest and most comprehensive Cloud event, will examine the latest Cloud trends when it returns to Olympia, London on June 26-27. Click here to register for a free … [Read more...]
Do you Remember Dreamforce Bands and Speakers?
I find I am a visual person, and it’s easier for me to remember where I met someone by the event surroundings. I don’t have time to look that up in my CRM. For example, I remember being outside … [Read more...]
CRM Top Priority for IT Spending in 2013-2014 for Enterprise Applications
According to newly released data from analyst firm Gartner, CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications in the global … [Read more...]
Salesforce Milan Innovation Tour Recap #SFMIT
Last week, I attended the Salesforce Milan Innovation Tour at the Marriott in Milano. Before I get into details, I have to walk you through memory lane. Salesforce hosted their first Dreamforce 10 … [Read more...]
Top 5 Announcements for Dreamforce 2012 (What you need to know)
As expected last week, Dreamforce took over the city of San Francisco bigger and possibly better than last year. When you consider their registration increasing at a rate of almost 100% per year, you … [Read more...]
Salesforce Marketing Cloud, Front Office vs. Back Office
Dreamforce officially starts today with the main Keynotes starting tomorrow and once again, it’s literally a showcase as Salesforce continues to build out its product line on their ecosystem (as well … [Read more...]
Where is Real-Time Decisions in your Sales and Marketing Strategy?
It’s 2012 and companies care about social media. They use it to increasing their demand generation strategies using Facebook Fan Pages, Corporate Twitter accounts, beautiful Pinterest … [Read more...]
Oracle to Launch Platform as a Service (Paas) for Fusion Apps, Others
During the entire Oracle-Salesforce duck and dive show with the cancelled keynote, it was obvious to me that this was not a spontaneous act. It must have been orchestrated weeks before, because … [Read more...]
Defining your Service Cloud or Call Center
In the last Dreamforce 2011 conference, a lot of emphasis was placed on the social profile within their Service cloud. That is, having that user’s relevant Facebook and Twitter stream on the … [Read more...]
Radian6 & Competitors- People are Waking Up
I am starting to see a trend for companies using Radian6 and other social enterprise monitoring products. Companies are responding to people's complaints or queries directly through social media. … [Read more...]
