The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL consists in a … [Read more...]
Archives for March 2013
HootSuite Boosts Social Media Management System with Premium Salesforce.com, Statigram and YouTube Apps
New Premium Apps simplify workflows for sales executives, social marketing analysts, and digital communication professionals HootSuite, makers of the market-leading social media management system, … [Read more...]
The Impact of Cloud Technologies on IT Service Management (ITSM)
Webinar: Thursday, March 14, 2013 @ 8am PT / 11am ET / 5pm CEST The results of the FrontRange Solutions and THINKstrategies 2013 Cloud Management survey are in! Join us as THINKstrategies’ Managing … [Read more...]
CRM Top Priority for IT Spending in 2013-2014 for Enterprise Applications
According to newly released data from analyst firm Gartner, CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications in the global … [Read more...]
What is ITIL? [INFOGRAPHIC]
Here is a great infographic on the history of ITIL, ITIL certified professionals, and the average salary of an ITIL Certified Professional. … [Read more...]
SugarCRM Announces SugarCon 2013 “CRM for Everyone” Agenda
CRM thought leaders Gartner, Forrester, IBM, Pardot, VMware, author Paul Greenberg and Travelocity.com founder Terry Jones to keynote global user event SugarCon 2013 CUPERTINO, Calif.--SugarCRM, the … [Read more...]
Top 20 Most Popular CRM Software Solutions
Capterra, Inc. has released a new infographic showcasing the top 20 most popular CRM software of the year. The top three companies on the list were Salesforce, Sage, and SAP with the former two … [Read more...]
BYOD Only the Tip of the Iceberg
The growth in cloud storage devices means that corporate IT departments are now at the mercy of consumer-based applications, as more and more employees look to take their work out of the office and … [Read more...]
