Advanced Reporting and Analytics turns CRM data into Business Intelligence Wireless Solution Brings Complete CRM Features to BlackBerry and iPhone Cupertino, Calif. (April 30, 2008) - SugarCRM … [Read more...]
Archives for April 2008
ITIL® Service Outage Analysis (SOA) in 7 Steps
By Hank Marquis, www.itsmsolutions.com The full article can be found here. The IT Infrastructure Library (ITIL) refers to Service or Systems Outage Analysis (SOA) as a method to improve … [Read more...]
ITIL® v2 or v3? Wrong question!
By David Nichols, www.itsmsolutions.com The full article can be found here. Question: Should you go with ITIL v2 or ITIL v3? Answer: It doesn’t matter. Some organizations have spent … [Read more...]
LongJump Introduces New Partner-Friendly Program
LongJump Introduces Partner Friendly Program for Delivery of Software-as-a-Service Solutions -- Partners Drive Day-to-Day Relationships with Client, Enjoy Upsell Opportunities and Earn Multi-Year … [Read more...]
Salesforce .com Announces Dreamforce Europe
Salesforce.com Announces Dreamforce Europe -- Largest Ever European Software-as-a-Service Event -- Musician and philanthropist Peter Gabriel, easyGroup CEO Stelios Haji-Ioannou and Wikipedia Founder … [Read more...]
Zoho Extends Chinese Reach With Baihui Partnership
Partner Takes Zoho Writer, Zoho Sheet, Zoho Show & Zoho CRM to the Chinese Audience PLEASANTON, Calif.--Zoho announced it has partnered with Baihui to re-brand and distribute Zoho’s online … [Read more...]
Should Your IP Address be Kept Private?
Don't you hate it when you checkout of a shopping cart, it displays: WARNING - YOUR IP IS BEING TRACKED. YOU ARE COMING FROM 192.168.1.100 Even your own CRM software can display "your" recent … [Read more...]
Can LinkedIn Increase Your Sales?
With all the talk about Facebook these days, LinkedIn is the forgotten business tool. Among others in the business related categories are Spoke and Plaxo. It's not really a social bookmark, but … [Read more...]
SugarCRM Announces Reseller Agreement With BT
UK’s Largest Communications Provider Offers SugarCRM to Its 1.2 Million Business Customers CUPERTINO, Calif.--SugarCRM, the world's leading provider of commercial open source customer relationship … [Read more...]
Governing ITIL® with CobiT
By David Nichols, www.itsmsolutions.com The full article can be found here. ITIL is clear that it does not stand alone, and in fact, you cannot "do ITIL" without some form of governance. But … [Read more...]
