X2Engine’s X2Contacts now in Open Source Beta Release
September 27, 2011 by CRM Helpdesk Software · Leave a Comment
X2Engine today announced the availability of X2Contacts beta, a new open source, Social Sales Management Application. Founded in early 2011 by veteran CRM software entrepreneur John Roberts, the company has been in stealth mode designing and developing X2Contacts, a next generation open source, social sales application for small and medium sized businesses.
“In today’s global economy, all companies need sales management applications in order to be competitive. The problem has been these apps have become so huge and complex, it’s impossible to implement the simple and straight-forward sales processes that actually make reps more knowledgeable and effective,” said John Roberts, Founder and CEO of X2Engine. “X2Contacts was designed to streamline contact and sales actions into one compact, blog-style user interface. We added contact and colleague social feeds into the equation, and the result is sales representatives become smarter and more effective resulting in increased sales and higher customer satisfaction.”
What makes X2Contacts unique in the crowded Customer Relationship Management (CRM) field is its compact, blog-style user interface. Interactive and collaborative tools which users are already familiar with from social networking sites such as; tagging pictures, shared docs, newsfeeds, group chat, discussions boards and rich mobile and iPad apps, are combined within a compact, lightning fast, contact sales management application. Reps are able to make more sales contacts while leveraging the combined social intelligence of peers, enabling them to add more value to their customer interactions leading to higher close rates.
San Jose BMW Motorcycles Customer Profile
San Jose BMW sells and services BMW motorcycles for the San Francisco Bay Area and has been using a pre-release version of X2Contacts for the past six months. “As an early customer design partner, I have been very impressed with the compactness of X2Contacts coupled with it’s results-oriented sales management foundation,” said Chris Hodgson, owner of San Jose BMW Motorcycles. “Now capturing leads from our website visitors and having our sales folks respond in minutes has increased our dealership lead management effectiveness. The integrated social media tools provide my sales team with real time knowledge of customers’ interests resulting in more effective sales interactions. Simply put, we are interacting with our customers faster and with more actionable knowledge.“
For a live demonstration, a detailed feature list and screen shot library please visit http://www.x2contacts.com. X2Contacts takes advantage of the latest open source software including Apache, PHP, MySQL and Linux (LAMP). X2Studio, an administrative tool, allows developers to create and share new application modules without any programming knowledge. Additionally X2Contacts supports HTML5, iPad, iPhone and Android mobile phones. X2Contacts is fully internationalized and has been localized into six languages with more on the way. X2Contacts can be downloaded from GitHub, Code.Google.com and SourceForge.net, and is licensed under the GPLv3. X2Engine plans to roll out commercial support and private virtual server hosting packages in October with additional details to be provided in the near future.
New World Wide Partner Program
Additionally, the company announced today the introduction of its Worldwide Partner Program, designed to support X2Engine partners across the globe. The program includes specialized developer, administration, hosting and sales management resources and training. Working with global partners is a key part of the companies’ go-to-market strategy.
“With this first beta of X2Contacts, we are introducing our World Wide Channel Partner Program for IT consulting, hosting and solution providers,” said John Roberts, Founder & CEO of X2Engine. “Now companies across the globe can work with partners offering X2Contacts hosting, administration, support and consulting services.”
About X2Engine
X2Engine Inc. of Scotts Valley, with offices in downtown Santa Cruz, California was founded in 2011 by John Roberts, a veteran Customer Relationship Management and Open Source software entrepreneur. The company provides software and hosting for X2Contacts, an open source sales management application developed by X2Engine Inc.
For more information, visit http://www.x2engine.com or email matthew(at)x2engine(dot)com
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