drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM
February 18, 2009 by Jimson Lee · Leave a Comment
If you don’t think social media and IM or on-line chat isn’t important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every client and convert as many sales as possible. Customer service is on a decline now in America, with more and [...]
Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow
January 22, 2009 by Jimson Lee · Leave a Comment
There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says Outsourcing Will Continue to Grow in 2009 Despite Economic Slowdown (press release here) 2. Gartner EXP Worldwide Survey of More than [...]
SmartTurn Lowers Entry Barrier for Enterprise-class Warehouse and Inventory Management Software
January 16, 2009 by CRM Helpdesk Software · Leave a Comment
Runaway success of company’s SaaS WMS and financial growth spur expansion into new San Francisco headquarters SAN FRANCISCO — 2008 marked a major milestone for SmartTurn as the leading On-Demand Inventory and Warehouse Management System (WMS) provider experienced wide adoption with 3PLs, wholesale distributors, and manufacturers among others. SmartTurn’s on-demand WMS has rapidly become the [...]
SugarCRM Announces Keynotes and Sponsors for SugarCon 2009
January 13, 2009 by CRM Helpdesk Software · Leave a Comment
IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.– SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced keynotes and sponsors for SugarCon 2009, the company’s global customer and developer conference, February 2-4, 2009, at the Palace Hotel in [...]
Top 10 Cloud Computing Predictions for 2009
December 19, 2008 by CRM Helpdesk Software · 1 Comment
SAN MATEO, Calif., — As the year draws to a close, many companies are left wondering what next year will bring for this year’s hottest technology trend — cloud computing. To answer these questions, Appirio (www.appirio.com) today released its top 10 predictions for how cloud computing will evolve in 2009 and the impact those trends [...]
Worldwide CRM Software Market to Grow to $13.3b in 2012
November 3, 2008 by CRM Helpdesk Software · Leave a Comment
Strong CRM Growth Predicted The worldwide customer relationship management (CRM) software market is poised for healthy growth through 2012 when revenue is forecast to reach $13.3 billion. Revenue is projected to surpass $8.9 billion in 2008, a 14.2 percent increase from preliminary 2007 revenue estimates of $7.8 billion, according to Gartner, Inc. in an earlier [...]
Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008
October 24, 2008 by CRM Helpdesk Software · Leave a Comment
Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008 Total SaaS Revenue Will More than Double by 2012 Egham, UK — Worldwide software-as-a-service (SaaS) revenue in the enterprise application markets* is on pace to surpass $6.4 billion in 2008, a 27 per cent increase from 2007 revenue [...]
Epicor 9 Redefines the Enterprise Application Software Experience
October 20, 2008 by CRM Helpdesk Software · Leave a Comment
Epicor® Announces Epicor 9 Redefines the Enterprise Application Software Experience Next-Generation Enterprise Resource Planning Solution Featuring Epicor True SOA, Uniquely Configurable Global Engines, and Far-Reaching Functionality LAS VEGAS — Epicor Software Corporation , a leading provider of enterprise business software for the midmarket and divisions of Global 1000 companies, unveiled today to nearly 2,000 attendees [...]
Redtail Selects Birst as Partner for Advanced Analytics
October 1, 2008 by CRM Helpdesk Software · Leave a Comment
On-Demand BI Solution Uses Redtail Data to Deliver Fast, Flexible Analysis and Reporting to Redtail’s CRM Customers SAN FRANCISCO–Redtail Technology, Inc., provider of web-based CRM, Email Archiving and Imaging solutions for the Financial Advisor community, today announced its selection of Birst™ as a partner for providing business intelligence solutions to its more than 4,000 offices [...]
Compiere Supports Google Chrome Browser
September 19, 2008 by Jimson Lee · 1 Comment
It didn’t take long before ERP and CRM vendors follow the demands and trends of “what’s hot”. We recently saw the compatibility for the iPhones from Salesforce.com and PipelineDeals’ Mobile CRM Solution for the Apple iPhone. Now, is Google’s Chrome Browser the next hot trend? Open Source ERP Leader Embraces Latest Web Application Platform REDWOOD [...]
