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Top 10 Strategic Technologies & Trends 2012-2015

October 18, 2011 by Astrid van Dorst

The top 10 IT trends and technologies that, according to Gartner, are going to be most important for you in 2012-2015, include:   (click image to download larger … [Read more...]

Filed Under: Cloud Computing, Mobile Computing, Press Releases Tagged With: Technology, trends

drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM

February 18, 2009 by Jimson Lee

If you don't think social media and IM or on-line chat isn't important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every … [Read more...]

Filed Under: CRM, CRM Planning & Implemenation, Customer Service, Enterprise On-Demand, Marketing Cloud Tagged With: amp, contact center, CRM, customer, Customer Relationship Management, Customer Service, customers, exam, foundation, Hosted CRM, information, management, market, Marketing, online, product, relationship, Sales, self-service, service, solution, solutions, support, Technology, trends, web

Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow

January 22, 2009 by Jimson Lee

There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says … [Read more...]

Filed Under: CRM Planning & Implemenation, Enterprise On-Demand, Enterprise Resource Planning, Technology Security Tagged With: 2009, application, applications, budget, business, Business Intelligence, cheap, cloud, commercial, CRM, data, enterprise, ERP, helpdesk, management, news, on-demand, open, outsource, outsourcing, Press Releases, releases, Research, saas, Security, service, software, software-as-a-service, source, Technology, trends

SmartTurn Lowers Entry Barrier for Enterprise-class Warehouse and Inventory Management Software

January 16, 2009 by CRM Helpdesk Software

Runaway success of company's SaaS WMS and financial growth spur expansion into new San Francisco headquarters SAN FRANCISCO -- 2008 marked a major milestone for SmartTurn as the leading On-Demand … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, 2009, application, business, CRM, customer, Customer Service, customers, enterprise, ERP, fulfillment, implementation, information, integrated, integration, management, market, offers, on-demand, partner, product, relationship, saas, sap, service, software, solution, solutions, supply chain, support, system, systems, Technology, trends, web

SugarCRM Announces Keynotes and Sponsors for SugarCon 2009

January 13, 2009 by CRM Helpdesk Software

IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.-- SugarCRM, the world's leading provider of commercial open … [Read more...]

Filed Under: Press Releases Tagged With: 2008, 2009, announces, application, applications, articles, business, cheap, cloud, commercial, CRM, customer, Customer Relationship Management, customers, data, enterprise, ERP, exam, free, information, integration, management, market, microsoft, news, offers, on-demand, open, oracle, partner, process, relationship, Research, Sales, Security, software, solution, solutions, source, sugarcrm, system, systems, Technology, trends, web

Top 10 Cloud Computing Predictions for 2009

December 19, 2008 by CRM Helpdesk Software

SAN MATEO, Calif., -- As the year draws to a close, many companies are left wondering what next year will bring for this year's hottest technology trend -- cloud computing. To answer these questions, … [Read more...]

Filed Under: Enterprise On-Demand, Press Releases Tagged With: 2008, 2009, application, applications, apps, business, Business Intelligence, cloud, CRM, customer, customers, data, enterprise, ERP, foundation, google, implementation, market, Marketing, microsoft, on-demand, open, oracle, outsourcing, paas, partner, process, product, saas, Sales, salesforce, salesforce.com, sap, Security, service, software, software-as-a-service, solution, solutions, support, Technology, trends

Worldwide CRM Software Market to Grow to $13.3b in 2012

November 3, 2008 by CRM Helpdesk Software

Strong CRM Growth Predicted The worldwide customer relationship management (CRM) software market is poised for healthy growth through 2012 when revenue is forecast to reach $13.3 billion. Revenue … [Read more...]

Filed Under: Press Releases, Research & Case Studies Tagged With: 2007, 2008, analytics, application, applications, business, CRM, CRM Implementation, CRM market growth forecast, CRM software industry trend, customer, Customer Relationship Management, implementation, management, market, relationship, Research, saas, service, software, solution, solutions, trends

Gartner says Worldwide SaaS Revenue in Enterprise Application Markets will Grow 27 percent in 2008

October 24, 2008 by CRM Helpdesk Software

Gartner Says Worldwide SaaS Revenue in the Enterprise Application Markets Will Grow 27 Per Cent in 2008 Total SaaS Revenue Will More than Double by 2012 Egham, UK -- Worldwide … [Read more...]

Filed Under: Press Releases Tagged With: 2007, 2008, application, applications, apps, budget, business, CRM, customer, Customer Relationship Management, Customer Service, data, data management, enterprise, Enterprise Resource Planning, ERP, exam, free, google, information, integration, management, market, Marketing, Marketing Automation, microsoft, on-demand, outsourcing, partner, planning, product, relationship, Research, saas, Sales, Security, service, software, software-as-a-service, solution, solutions, source, supply chain, support, Technology, trends, web, zoho

Epicor 9 Redefines the Enterprise Application Software Experience

October 20, 2008 by CRM Helpdesk Software

Epicor® Announces Epicor 9 Redefines the Enterprise Application Software Experience Next-Generation Enterprise Resource Planning Solution Featuring Epicor True SOA, Uniquely Configurable Global … [Read more...]

Filed Under: Enterprise Resource Planning, Press Releases Tagged With: 2007, analytics, announces, application, applications, business, Business Intelligence, CRM, customer, Customer Relationship Management, customers, data, data management, enterprise, Enterprise Resource Planning, ERP, information, integrated, integration, latest, management, market, Marketing, microsoft, mobile, offers, online, partner, personalization, planning, process, product, relationship, Research, saas, Sales, service, software, solution, solutions, source, supply chain, support, system, systems, Technology, trends, web

Redtail Selects Birst as Partner for Advanced Analytics

October 1, 2008 by CRM Helpdesk Software

On-Demand BI Solution Uses Redtail Data to Deliver Fast, Flexible Analysis and Reporting to Redtail’s CRM Customers SAN FRANCISCO--Redtail Technology, Inc., provider of web-based CRM, Email … [Read more...]

Filed Under: Press Releases Tagged With: analytics, business, Business Intelligence, CRM, customer, customers, data, enterprise, ERP, free, implementation, information, management, on-demand, online, partner, process, relationship, Sales, self-service, service, software, software-as-a-service, solution, solutions, source, support, system, systems, Technology, trends, web

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