DolceGMail Firefox add-on integrates GMail and SugarCRM
November 11, 2008 by Jimson Lee · Leave a Comment
Remember that project when I was asked to integrating and customize multiple databases, including a CRM, Support Call Center, and defect tracking (or bug tracking) software? Well, if you use Firefox for your browser, GMail for your email, and SugarCRM, that pipe dream is now a reality. You can now track Gmail messages about specific [...]
Customer Data Integration Between Open Source SugarCRM Package and 3rd-party Applications
October 20, 2008 by Jimson Lee · 2 Comments
One of my more interesting and frustrating projects for a software company involved integrating and customizing multiple databases, including their CRM, Call Center for support, and bug/defect tracking for all releases of their software. The goals were simple. The Sales team wanted to initiate sales tracking with accurate sales forecasting, plus an effective lead generation [...]
Webcast: SugarCRM on Deploying a CRM Solution
October 6, 2008 by CRM Helpdesk Software · Leave a Comment
SugarCRM to Present a Webcast with Bright House Networks and Levementum on Designing and Deploying a CRM Solution Publisher of Selling Power Magazine to Lead a Panel Discussion on Utilizing SugarCRM’s Software to Deliver a Well-Rounded Customer Experience WHAT: SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM software), will host [...]
Open Source CRM: SugarCRM vs. Concursive vs. SplendidCRM
August 29, 2008 by Jimson Lee · Leave a Comment
With all the focus on the mega-giant CRM companies like Salesforce.com, it’s refreshing to see a new crop of Open Source CRM packages available. I always mention SugarCRM or vTiger when talking about Open Source CRM, but there are a few bridesmaid that are worth mentioning. In this article from ostatic.com, they highlight the features [...]
SugarCRM Announces Sugar 5.1 General Availability
August 28, 2008 by CRM Helpdesk Software · 2 Comments
Delivers Enhanced Enterprise Reporting and Wireless Features. SugarCRM’s User Base Consists of Over 400,000 Users on 50,000 Installations in 195 Countries CUPERTINO, Calif.–SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.1, which includes new reporting and wireless capabilities for SugarCRM. The [...]
Intelestream and Compiere Partner to Deliver Integrated ERP Solutions
August 18, 2008 by CRM Helpdesk Software · Leave a Comment
Intelestream is well positioned to bridge Compiere’s ERP solution with open source CRM applications, including the SugarCRM™ product line. Intelestream has already commenced with Compiere professional services engagements. Interested parties may contact Intelestream for more information. Chicago, IL — Intelestream, Inc. today announced the company has expanded its service offerings to include implementation and customization [...]
SugarCRM Receives Top Honors for TMCnet’s CRM Excellence and Product of the Year Awards
June 19, 2008 by CRM Helpdesk Software · Leave a Comment
Customer Interaction Solutions and Communications Solutions Awards Showcase Outstanding Product Innovation and Improved CRM Practices for Customers CUPERTINO, Calif.–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that the company received Technology Marketing Corporation (TMC)’s Communications Solutions 2007 Product of the Year Award and Customer Interaction Solutions 2008 [...]
WordPress, SugarCRM, Media Wiki and phpBB Now Available in the Etelos Marketplace
June 9, 2008 by CRM Helpdesk Software · 2 Comments
San Mateo, Calif. – Etelos, Inc. today announced the availability of WordPress, SugarCRM, Media Wiki and phpBB on the Etelos Marketplace. The applications are now available as hosted solutions ready to deploy on-demand for enterprises, small businesses, bloggers and individual users looking to connect with customers and others. These on-demand applications help foster collaboration, online [...]
Open-Source SplendidCRM v2.1 includes Silverlight, AJAX and PDF Invoices
June 3, 2008 by CRM Helpdesk Software · Leave a Comment
Silverlight, AJAX and PDF Invoices Cement SplendidCRM as the Ideal CRM Platform for Companies that have Standardized on the Microsoft Technology Stack RALEIGH, N.C.–SplendidCRM Software, Inc., a pioneering provider of Microsoft-centric Customer Relationship Management (CRM) solutions for open-source use, today announced the launch of Version 2.1 of its flagship platform SplendidCRM. The new Silverlight graphs [...]
Salesforce Announces First International Data Center
May 24, 2008 by Jimson Lee · Leave a Comment
Just minutes after I read about the SugarCRM Data Center Edition, I came across this PR newswire. I am very experienced in setting up Data Centers. My recommendations in setting up a worldwide Data Center is separating them by exactly 12 hours. This is a true “follow-the-sun” monitoring system. For example, The International Air Transport [...]
